Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more
No item received, no response to emails. Absolute scam.
Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more
Brilliant Idea for yourself or a present to anyone who loves football. Excellent genuine football tops. Staff were great and very helpfull. I will definitely be using Mystery Kits again
Do not order anything from them! I placed an order and never received anything!!! They never delivered it and when I attempted to resolve this there was no response.
Does what it says on the tin! We ordered a Mystery Kit and it was delivered in good time and my son loves the kit. Definitely not one we would have come across if we were looking, and a cool kit to own.
Very happy with the service and shirt.
Quick delivery, excellent quality. Bought for a present and the recipient was delighted, have a feeling they will be buying more!
Muy buen servicio y calidad. Volveré a comprar sin duda.
Top quality shirt, quick delivery. Will buy again
Ordered for a friend will order again
Couldn't be happier with the shirt. Great service again
Excellent service, speedy delivery, fantastic product again!!!
Overall experience wasn't great. Having ordered just before the Bank Holiday I had to wait a little longer than expected (understandable!) - it then turned out that my parcel was basically lost in the Evri (hermes) system which meant I had to opt to get it delivered to a parcel store roughly a week and a bit after ordering. It should be noted that this isn't the businesses fault but a couple of comms did go unanswered and I had to sort the rerouting of the parcel myself. Having checked out reviews on here I guess I have two pieces of constructive criticism: 1. Don't use evri as a delivery service- the fact they have literally zero customer service function is dreadful. 2. Don't see every negative review as a criticism.
Beautiful kits and great service, I have a new hobby! 😀
Bought 2 kits, got last years kits. Won’t buy again.
Quality product..my fitba daft 11yr old loves it
Personally wasn't impressed. I received a training shirt. I was hoping for an official one. The training shirts are like £10 I just spent nearly 4 times the amount. They didn't have any sponsors on it in the middle of the jersey. I put a picture on my review on their website anyway. It certainly wasn't an official shirt that's for sure. Mines the A.S. Roma
Awesome customer service. Liam always willing to help.
Great service
Nice packaging and kit and good service and affordable price.
My boy was very happy with he’s football top the tops are real and not fake very happy will definitely order again 😁 thank you
Arrived in the estimated time frame. Top is good quality and I received a team I’ve never heard of before which is what I wanted.
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