Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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Nils Zwart
Nils Zwart
1 reviews
over 3 years ago
1 out of 5 stars

Taking Long

It is taking very long i dont even have my order here.

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Elis Bevan
Elis Bevan
1 reviews
over 3 years ago
5 out of 5 stars

Very good quality

Very good quality

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Sarah Shore
Sarah Shore
1 reviews
over 3 years ago
1 out of 5 stars

Great product BUT the returns process…

Great product BUT the returns process is turning out to be a nightmare sadly

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Paul Blake
Paul Blake
1 reviews
over 3 years ago
5 out of 5 stars

First order

Ordered on Thursday night, delivered on Monday, mexican league shirt, good quality, good fit. Not bad for my first order

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Jonny
Jonny
1 reviews
over 3 years ago
1 out of 5 stars

Terrible Customer Service - Constantly Ignored

I purchased a shirt that unfortunately didn't fit. I was told I could return this for an exchange when I contacted them. I returned the item 3 weeks ago to the PO Box address as instructed. To date the company has not responded to me for 11 days despite 4 separate e-mails, facebook and instagram messages. They also took 5 days to even respond when I chased to ask for an update after I sent the item back. I have asked for a refund due to the terrible customer service but again, I haven't received any response from the company. How can you just ignore customers? Would never use again or recommend using.

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Dave
Dave
1 reviews
over 3 years ago
2 out of 5 stars

Initially was buzzing but left disappointed

Initially was buzzing with the shirt I received and think the concept is great although when I tried the shirt on it was very long compared to any medium shirt I own, tried to contact them regarding the issue but was ignored. Also me and 2 other friends purchased the mystery box within the same week and all 3 of us received the same shirt! Tigres, looks like they just purchase a bulk of the same shirt and send them out.

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Paul L
Paul L
1 reviews
over 3 years ago
5 out of 5 stars

Really very good

Really very good, my son was delighted with his Mexico league kit having selected the divisions he didn’t want you ensured a nice surprise. Great fit too.

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Ross
Ross
1 reviews
over 3 years ago
5 out of 5 stars

Unique strip received in a fast and…

Unique strip received in a fast and efficient manner. Would definitely order again!

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over 3 years ago
5 out of 5 stars

Good bargain

Bought it when there was a sale on, ended up with a Tigres white and gold kit, beautiful but scared to wear it since it's 80% white 🤣

Helpful?
over 3 years ago
1 out of 5 stars

Dont buy from this website

Dont buy from this website, i never recieved the 2 boxes i ordered. I wrote to Them about it on Instagram, Facebook and on e-mail and they never answered me. I have written to Them five times but still no answer. Would not recommend.

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Marko D
Marko D
1 reviews
over 3 years ago
5 out of 5 stars

Fast

Package came fast

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Gary
Gary
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service

Excellent service. Forgot to add teams my son didn't want to get on an order and they were kind enough to confirm via email after order had been placed. My son loves telling his mates about different teams!

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over 3 years ago
5 out of 5 stars

Mysterkits is the best

Brilliant kits both times can't fault them

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Billy Kennedy
Billy Kennedy
1 reviews
over 3 years ago
5 out of 5 stars

Over the moon

First time ordering could not be happier. Have placed another order for myself and my sons birthday.

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Felix K.
Felix K.
1 reviews
over 3 years ago
5 out of 5 stars

Überraschungsei for football fans

Great Kits! In Germany we would say „Überraschungsei“ for football fans.

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Alessandro
Alessandro
1 reviews
over 3 years ago
5 out of 5 stars

It' perfect i'm happy

It' perfect i'm happy

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over 3 years ago
1 out of 5 stars

Order hasn’t arrived

I ordered back in april or march, but I haven’t received it yet. I’ve been in contact with the customer service but they aren’t answering anymore. Money has been drawn, and i haven’t had a refund Really disappointning hence i really like the concept.

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over 3 years ago
1 out of 5 stars

I bought a kit from here wore it once…

I bought a kit from here wore it once and the badge fell straight off, I messaged the company back and response wasn’t great. They still haven’t sorted this issue. Poor tbh

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Eric Vazquez
Eric Vazquez
1 reviews
over 3 years ago
5 out of 5 stars

Great product

Great product, it takes a little to arrive to the US but is worth the wait

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over 3 years ago
5 out of 5 stars

Amaaaazing

Amaaaazing! The Kits which I got have always been a big surprise for me and made me happy.

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