Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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over 3 years ago
5 out of 5 stars

Ordered on a whim. Not disappointed.

Ordered the shirt after coming across an advert. Very easy to check out and you can essentially be as restrictive or as open as you like in what you want or don’t want. I went for non uk and received a Valencia strip which looks absolutely mint. Would definitely buy from here again assuming the price is right.

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Yannis Kanga
Yannis Kanga
1 reviews
over 3 years ago
5 out of 5 stars

beautiful shirt !

the whole process was straightforward. Greatly appreciated!

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Marko
Marko
1 reviews
over 3 years ago
5 out of 5 stars

very satisfied buyer

I am very satisfied with my jersey (WBA). Perfect fit for me and I also found very interesting idea for future birthday presents for my friends. Small customs fee needs to be paid for shipping to Serbia, around 8 EUR.

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Neil Goldsack
Neil Goldsack
1 reviews
over 3 years ago
5 out of 5 stars

Excellent

Excellent Loved the shirts

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Peter
Peter
1 reviews
over 3 years ago
5 out of 5 stars

Great idea that made a 8 year old happy

Great idea that made an 8 year old very happy!

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James
James
1 reviews
over 3 years ago
2 out of 5 stars

Little unhappy I ordered 3 mystery kits…

Little unhappy I ordered 3 mystery kits for 3 mates who have been there for me everyday whilst I’ve been in hospital…the kits came 2 of them had holes in with the tops taken out. I’ve e mailed mystery kits and had no reply about it.

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Julius Bratli
Julius Bratli
1 reviews
over 3 years ago
5 out of 5 stars

It was fantastic but it was in the…

It was fantastic but it was in the wrong size i order M and i Get xs

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Derek Pitcher
Derek Pitcher
1 reviews
over 3 years ago
5 out of 5 stars

First purchase

Very happy with this purchase. Took about a month to receive because I’m in the United States but that’s to be expected. First kit that isn’t Chelsea for me so I’m looking forward to building a collection of teams. Fun kit, definitely will be ordering more in the future.

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MG
MG
1 reviews
over 3 years ago
5 out of 5 stars

Loved our shirt and delivered quickly

Loved our shirt and delivered quickly. Thanks so much

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Simon
Simon
1 reviews
over 3 years ago
5 out of 5 stars

Great Shirt

Ordered a shirt for my teenage son. Got a really nice, colourful Koln shirt that he was really happy with. Delivery was as promised. No complaints and another will be ordered in the future.

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1111111
1111111
1 reviews
over 3 years ago
3 out of 5 stars

Because it can be bought for a lot…

Because it can be bought for a lot cheaper in store, it was his birthday present to.

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Luke
Luke
1 reviews
over 3 years ago
5 out of 5 stars

Asked for the most obscure kit they…

Asked for the most obscure kit they could! Mexican 4th tier team “Gorilas” arrived! Jackpot. Absolutely love it and I can’t wait to order another. Always good, speedy delivery and good quality packaging. Can’t recommend enough

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Natalie
Natalie
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service

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over 3 years ago
5 out of 5 stars

Fantastic gift idea- and husband loved…

Fantastic gift idea- and husband loved it. Randomly received a 21-22 Juventas shirt. Delivery was within the estimated time, and nicely packaged

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Darren
Darren
1 reviews
over 3 years ago
5 out of 5 stars

Mystery Kit gets Top Marks from us.

1st time purchase for a 'Mystery Kit' Didn't really mind what we got as it was for my football mad son. Delivery was only about 5 days and came in a nice well packaged box. Son opened it and it was a Thai kit, Police Nero. A team we've never heard of,. But, good quality kit, nice colours, nice material, well worth the money. Will definitely purchase again, but might also get one for myself! Highly recommend.

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over 3 years ago
4 out of 5 stars

Very nice Juventus jersey but it was…

Very nice Juventus jersey but it was 21/22 season jersey, 22/23 jersey is out and available.

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Stuart
Stuart
1 reviews
over 3 years ago
5 out of 5 stars

Easy process

Easy process, good strip and already recommended to family and friends. Bit of a lottery what you get but have the option to avoid certain leagues/teams.

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Mrs Hillcoat
Mrs Hillcoat
1 reviews
over 3 years ago
5 out of 5 stars

Great concept

Great concept, I love not knowing what will be received, son loved the shirt he got and it's kick started his collection! Easy to use website and seamless delivery.

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Marius Engen
Marius Engen
1 reviews
over 3 years ago
5 out of 5 stars

Great

Good product, good delivery

Helpful?
over 3 years ago
5 out of 5 stars

Customer services went above and beyond!!

I placed an order for a couple of mystery kits as a gift for my sons birthday but my order was not processed immediately due to an error with my bank which in turn caused a delay in payment to mystery kit. I was worried it would not arrive on time. I therefore contacted customer services to explain and they advised me that as soon as the payment was received they processed the order, of which had already left the warehouse and was with the courier, however, they were so helpful and went above and beyond to ensure my sons gift arrived in time. They contacted the delivery company and upgraded my delivery to priority delivery at no extra cost to me. Thanks to this my sons shirts arrived on time. Thank you so much 😊

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