Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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Tania
Tania
1 reviews
almost 3 years ago
5 out of 5 stars

The best football lovers gift ever

My boys absolutely loved their mystery kits they got for Xmas. They both got such a great choice (sturm Graz FC & AC Milan) Love the idea it’s a strip from any era. Will def purchase again. Not strips we would have went out and bought so nice to get something that’s unique that not everyone else will have. Also love that you can stipulate which strip/country:league/colour strip you don’t want. I had a query about size of the strips and got a helpful response within a couple of hours and they were delivered within about a week of ordering them well in time for Christmas.

Helpful?
almost 3 years ago
5 out of 5 stars

Trust in mystery kits!

Always order several at once for the boys' get together sauna/soccer weekend. excitement always at its peak, never disappointed yet! Quality in my oppinion is great. Have nothing to complain about! Just keep up the good work and costumer service! 10+

Helpful?
Jo
Jo
1 reviews
almost 3 years ago
5 out of 5 stars

Great product

Great product, and great value my son loves it, will definitely order again. Thank you 😊

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UK purchaser
UK purchaser
1 reviews
almost 3 years ago
5 out of 5 stars

Absolute gem of a shirt

Absolute gem of a shirt, completely random

Helpful?
almost 3 years ago
1 out of 5 stars

Not received the top

Not received the top. Ordered on 12/12/22, tracking shows still with EVRI. EVRI advise to contact seller. Two emails sent to mystery kits and no reply.

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almost 3 years ago
5 out of 5 stars

Bought this for my 5 year old for Xmas

Bought this for my 5 year old for Xmas. He was so excited to open the box. He loves football kits and has all the main European clubs. My son got Hoffenheim 3rd in a lovely coral colour.

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Lesley Lister
Lesley Lister
1 reviews
almost 3 years ago
1 out of 5 stars

Rubbish won’t order again

Rubbish delivery should have arrived before Christmas but came 3 days after

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Ali U
Ali U
1 reviews
almost 3 years ago
4 out of 5 stars

Great

Recipient very happy! Ordered a week before Christmas and still arrived on time. Fab service! Only complaint is, the sizing was extremely small fitting on one of the tops ordered, but I guess it's all to do with the brand and cut of the top. Definitely purchase again

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John harding
John harding
1 reviews
almost 3 years ago
5 out of 5 stars

Great kit fits well can't say no more

Great kit fits well can't say no more

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alan burrow
alan burrow
1 reviews
almost 3 years ago
5 out of 5 stars

Really good kit

Really good kit

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Gareth
Gareth
1 reviews
almost 3 years ago
5 out of 5 stars

This company is excellent

This company do exactly what they say when they say. We have brought many kits from them for our family of 4 and they never disappoint. Sizing is also correct which can be a frustration from mystery kits competitors

Helpful?
almost 3 years ago
5 out of 5 stars

Fantastic!!

Was great to see my boy open his Mystery Kit box.. he was so pleased with it! Love what you do!

Helpful?
Paul
Paul
1 reviews
almost 3 years ago
5 out of 5 stars

Kit arrived in good time.

Kit arrived in good time. Correct size and a new team kit from Mexico 🇲🇽

Helpful?
almost 3 years ago
5 out of 5 stars

Outstanding

Great idea, great pricing, brilliant sevice

Helpful?
Nicholas Beko
Nicholas Beko
1 reviews
almost 3 years ago
5 out of 5 stars

Highly recommended for football mad kids

I bought a mystery kit as a Christmas present for my 9 year old son. It was easy to order with the option of avoiding teams or leagues (I avoided the Premier League in case we got a rival team shirt) and delivered quickly. On Christmas morning he opened the box and received the stylish Italian national team top and was very pleased. A really great gift and highly recommended for football mad youngsters.

Helpful?
almost 3 years ago
1 out of 5 stars

The mystery seems to be where the product is!

Would love to be able to review this product however almost 5 weeks since ordering and Christmas been and gone there's still no sign of my sons top of his list present , abysmal service.

Helpful?
almost 3 years ago
5 out of 5 stars

Great concept

Great concept, and was real surprise for both us and our son on Christmas day, at £35.00 really good value

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almost 3 years ago
4 out of 5 stars

I ordered mystery kit for my son on 20…

I ordered mystery kit for my son on 20 of December I'm in Ireland and still have not received my order..I do understand that giving the time of the year been ordered but never the less to receive it on 3 of January wasn't what I hoped for ... anyway my son was in fact delighted with his jersey,👍👍

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Alan Faherty
Alan Faherty
1 reviews
almost 3 years ago
1 out of 5 stars

Poor

Ordered 14 of November only arriving the next day on January 4th. Poor customer service from a man named Liam completely forgot about me after saying he would give me updates on my order. Company blamed it on the Royal Mail shipping in November now we’re in January and only arriving now I keep asking for compensation on my order and they ignore my responses poor show all in all from the company

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Wayne
Wayne
1 reviews
almost 3 years ago
1 out of 5 stars

Not current shirts.

I bought 2 kits from mystery kits for size 13-14 One of the shirts was Barcelona's from 2019. Which is disappointing as I was expecting current shirts. The other was from a Guatemalan team, which was superb, but is so small it doesn't fit and can not be worn.

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