Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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Joe Burr
Joe Burr
1 reviews
over 2 years ago
5 out of 5 stars

Exactly what I wanted

Exactly what I wanted

Helpful?
Luka
Luka
1 reviews
over 2 years ago
1 out of 5 stars

Its not very good quality and I needed…

Its not very good quality and I needed to pay extra for shipping. Not happy

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Darren Mills
Darren Mills
1 reviews
over 2 years ago
5 out of 5 stars

Perfect

Everything, delivery time, ease of purchase and the quality was brilliant.

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customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

We love mystery kits

Always such a fast efficient service. My boys love it when the delivery comes. The excitement of trying to guess what shirt they may get is good fun. They love to spend their birthday and christmas money on these, and as they are such good value they've been able to buy 2each so far and would love more.

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MCLOUGHLIN
MCLOUGHLIN
1 reviews
over 2 years ago
5 out of 5 stars

Great idea

Great idea, great kits

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Hayley Bishop
Hayley Bishop
1 reviews
over 2 years ago
4 out of 5 stars

The quality of the kits and randomness…

The quality of the kits and randomness of the teams is great, just disappointed as it used to be a full kit including socks now just shirts!

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Kaylee
Kaylee
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service

Excellent service Teenage Son was over the moon with his shirt

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Kevin park
Kevin park
1 reviews
over 2 years ago
3 out of 5 stars

I know its called mystery box but I was…

I know its called mystery box but I was a bit diaspointed as I never even knew there was an Indian football league a d wasn't impressed with the quality of the football top either felt cheap

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Adrian Mead
Adrian Mead
1 reviews
over 2 years ago
5 out of 5 stars

A great company to deal with

Fantastic company. Had an issue with the shirt they sent, so they sent a replacement shirt once they'd received the original one back & refunded me the postage. A pleasure to deal with & the replacement shirt is fantastic. A☆

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Lo
Lo
1 reviews
over 2 years ago
1 out of 5 stars

AVOID!! (rip customers off )

Items are not true to size. Sent it back in January in exchange for a bigger size . Still waiting for my item. I sent numerous emails and messages to this company and not getting any response. There no customer service number to ring so you can’t speak to actual human.Avoid!!!

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over 2 years ago
5 out of 5 stars

Really fun to do with friends and family

Really fun to do with friends and family

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customer
customer
1 reviews
almost 3 years ago
5 out of 5 stars

A very happy 13 year old!

My son was delighted with his kit! Interesting shirt (they listened to our request for colourful!!) and fast delivery.

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almost 3 years ago
5 out of 5 stars

Arrived as expected

I placed my order on Feb. 4/23 and it arrived on Feb. 20/23. Considering that it had to ship from the UK to Canada, this was a reasonably fast shipping time. The shirt isn’t my favorite, but that’s part of the mystery.

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Alex
Alex
1 reviews
almost 3 years ago
5 out of 5 stars

No Hassle Mystery Kits

2nd Purchase and the service is advertised. A Mystery Kit delivered within 5 days. They followed my avoid requests aswell. I will be totally honest I was slightly disappointed with the Kit I got today it was the 3rd Kit for Borussia Mönchengladbach from 21/22 nothing wrong with the Kit at all just wasn't a huge fan of the Puma 3rd kits they did last season. HOWEVER that said it is part of the mystery, I will keep it and wear it. They offer a 1 time return if you don't like what you get but I'm holding on to that. 100% not Mystery Kits fault! Besides the more I look at it the more it grows on me. Ordered my 3rd today. Already dying to find out what they will send me this time. My only feedback would be please offer a different shipping service would happily pay a few quid more for DPD as I'm too impatient for Evri! Also a subscription service would be nice where you get a kit each month! Still 5 Stars guys you did exactly as advertised. No issues anywhere down the line.

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Tyler Myers
Tyler Myers
1 reviews
almost 3 years ago
3 out of 5 stars

2 shirts 1 wrong size

Ordered two shirts but one came in the wrong size unfortunately. Both top quality kits so will order again hoping i get the right sizes next time

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Thomas Weedon
Thomas Weedon
1 reviews
almost 3 years ago
5 out of 5 stars

Have had a couple of mystery boxes

Have had a couple of mystery boxes, both have been amazing. Will definitely use again and again .

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almost 3 years ago
5 out of 5 stars

Great service

Great service and kits! Also superb customer support. Responsive and very supportive. Recommended!

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Paul Hayward
Paul Hayward
1 reviews
almost 3 years ago
4 out of 5 stars

All good have had 2 kits

All good have had 2 kits Very happy

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Susan Lennox
Susan Lennox
1 reviews
almost 3 years ago
2 out of 5 stars

Not great quality

Not great quality

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almost 3 years ago
5 out of 5 stars

Loved what myself and daughter received

Loved what myself and daughter received

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