Mystery Kits

3.6386386386386387 out of 5 stars
3.6
Great999 reviews

TrustScore

3.6
3.6386386386386387 out of 5 stars
Great
5 out of 5 stars
590
4 out of 5 stars
58
3 out of 5 stars
35
2 out of 5 stars
32
1 out of 5 stars
284
999 reviews in total

Review summary

Mystery Kits has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Just horrible

Just horrible. Ordered 2 kits in may. Now, august 8th i received 1 shirt. Been trying to contact them to Get my order re...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT USE THESE CONMEN!!

DO NOT USE THESE CONMEN!! The chances of you receiving what you ordered are very slim. My son's birthday present never a...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No item received

No item received, no response to emails. Absolute scam.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolute scam.

Absolute scam. Ordered 2 kits none arrived. Emailed no contact back. How Facebook and others let these advertise and th...Read more

0
0
🔥 High engagement

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Adam Woodward
Adam Woodward
1 reviews
almost 3 years ago
5 out of 5 stars

Mystery kits

Love not knowing what you will get with the football shirts

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Azim
Azim
1 reviews
almost 3 years ago
1 out of 5 stars

Not very random

Not very random, me and a few friends ordered mystery shirts and 5/7 of us got the same kit. Not worth the money.

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Kyle M
Kyle M
1 reviews
almost 3 years ago
5 out of 5 stars

Xmas Pressie

Mystery Kits provides you with that perfect moment of genuine surprise that’s actually quite rare these days! Loved my Uganda National Team Top and look forward to my next one!

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almost 3 years ago
5 out of 5 stars

Amazing quality

Amazing quality, great packaging, great price! 2 very happy sons! Thank u. Will be buying again

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almost 3 years ago
5 out of 5 stars

First class

Brilliant experience all round. Great service and top quality shirts. Really really impressed.

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almost 3 years ago
5 out of 5 stars

Got a really great shirt and delivery…

Got a really great shirt and delivery was on time.

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almost 3 years ago
4 out of 5 stars

I still haven’t revived my order. EDIT!

I still haven’t revived my order. edit: it was a 1 star prior to the direct messaging I received. I am a very understanding individual and am just happy to be kept up to date. This is exactly what they did and I am very happy with the customer service I received. Don’t hate on the company because of delays that aren’t their fault! I didn’t find out later that royal mail was to blame.

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Jill
Jill
1 reviews
almost 3 years ago
1 out of 5 stars

I ordered 3 kits Dec 5 2022

I ordered 3 kits Dec 5 2022. They tracking number just never moved. I contact the company and didn’t even get an “I am sorry” or any resolution other than it got sort wrong and it should start tracking now. 3 days later it is still not tracking. It’s now January 7 and over a month since my order and it hasn’t even started shipping!!! I haven’t been offered anything except that it was sorted wrong and “that’s frustrating”. I requested a full refund and haven’t heard back. These were Christmas presents so at lest point just want my money back and move on but haven’t got that back yet even.

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Garry Laing
Garry Laing
1 reviews
almost 3 years ago
5 out of 5 stars

Fantastic idea .....

Fantastic idea, great quality products . Will do it again ...10/10

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Seik
Seik
1 reviews
almost 3 years ago
1 out of 5 stars

Horrible!!!!!!!!!!!

Horrible!!!!!!!!!!!

Helpful?
almost 3 years ago
5 out of 5 stars

Lieferung etwas lange, aber trotzdem lustig

Leider hat die Lieferung etwas länger gedauert. Allerdings über die Feiertage auch verständlich. Die Shirts passen sehr gut und man fühlt sich wie ein kleines Kind an Weihnachten wenn man die Box öffnet 🙂

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Claire
Claire
1 reviews
almost 3 years ago
5 out of 5 stars

I have ordered over 10 mystery tops and…

I have ordered over 10 mystery tops and they love every single 1 of them thank you so much 😊

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colin
colin
1 reviews
almost 3 years ago
1 out of 5 stars

Now well over 2 months since I placed…

Now well over 2 months since I placed my order. No sign of a shirt No response from customer service emails Extremely poor service.

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Iain Hair
Iain Hair
1 reviews
almost 3 years ago
1 out of 5 stars

Still waiting for the mystery to happen

Ordered a mystery kit via the Black Friday offer which was at the end of November and still waiting to receive my order. Contacted the company and postal strikes were cited as the reason for delay, but I would hear from the courier service with a tracking number and so on. Over one month later I’m still waiting for a tracking number and details of the shipment. Starting to wonder if it has been shipped at all. All in all terrible service.

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Colin Gibbons
Colin Gibbons
1 reviews
almost 3 years ago
1 out of 5 stars

7/10 days took 5 weeks delivery

Ordered 3 kits on November 29th as Christmas presents which didn’t arrive until January 4th.

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almost 3 years ago
1 out of 5 stars

Stay away from them!

I ordered a mystery box on the 15th December, and paid £10 for express shipping. Since then I have not even received a tracking number, they are not answering to my email and I don’t know anything about the order. Stay away from them!

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Dani Turner
Dani Turner
1 reviews
almost 3 years ago
5 out of 5 stars

Good communication and great product.

Good communication and great product.

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Gary Brett
Gary Brett
1 reviews
almost 3 years ago
5 out of 5 stars

Great Xmas gift.

My son loved his shirt,he got the Italy home shirt.great quality will definitely be ordering again.

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almost 3 years ago
5 out of 5 stars

What an amazing shirt from Mexico

What an amazing shirt from Mexico Great shirt design lovely fit

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Hunter
Hunter
1 reviews
almost 3 years ago
5 out of 5 stars

Quick easy and always as advertised

Quick easy and always as advertised. Love getting a surprise kit!

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