Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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ANNE
ANNE
1 reviews
5 months ago
5 out of 5 stars

A stellar experience!

Everything from start to finish has been a stellar experience. Guided transition, exact portion guidelines, and easy open packets with clever - easy to use storage and a dispense scoop. My dog and I are over the moon with Ollie!

Helpful?
Heather
Heather
1 reviews
5 months ago
5 out of 5 stars

Order/customer service

I called to have my order date changed and make sure it would get to me before we left for vacation. She was extremely helpful and kind and I was able to get my package before leaving.

Helpful?
Andrea
Andrea
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service

Customer service was very helpful and friendly.

Helpful?
Nancy
Nancy
1 reviews
5 months ago
1 out of 5 stars

Not happy

Not happy. Felt you were not truthful. Done with your company.

Helpful?
Sylvia
Sylvia
1 reviews
5 months ago
5 out of 5 stars

Great customer service

New dog parent and still trying to navigate my puppy’s diet. I had a lot of questions and concerns that where addressed by the Ollie team. Staff is always friendly and willing to help! Bella was having some issue with her previous food and was refusing to eat. I finally made the decision to try Ollie after reading so many positive reviews. Best choice we made. Bella loves the food and is thriving.

Helpful?
Leilani
Leilani
1 reviews
5 months ago
5 out of 5 stars

Really wonderful

My puppy has never had a stomach issue or bowel issue!

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Julie
Julie
1 reviews
5 months ago
5 out of 5 stars

Dinner time is a challenge!

My pup is very difficult at dinner time…just got my second shipment and pausing future shipments for now. But Faith is kind and understanding, no pressure, and I so appreciate that!! I know the food is good and nutritious, but my little Marley has refused her food after 4 or 5 nights. Since I got this shipment about a week ago, she’s been eating it, keeping fingers crossed, and so appreciate Faith’s patience and understanding!!

Helpful?
Jo
Jo
1 reviews
5 months ago
4 out of 5 stars

Good quality

Our Dog loved the food at the beginning but then decided she didn’t. She is very picky. Somehow 2 subscriptions were set up for the same dog but they refunded one of the orders so that was nice.

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Collin
Collin
1 reviews
5 months ago
5 out of 5 stars

Great product with great customer…

Great product with great customer service!

Helpful?
Tamera Sophy
Tamera Sophy
1 reviews
5 months ago
4 out of 5 stars

I needed to change meats

I needed to change meats. Our one chihuahua doesn’t like the chicken. I was able to do this in the app. I get notifications when my order ships and when I receive it. Customer service can use some help.

Helpful?
Tabatha
Tabatha
1 reviews
5 months ago
5 out of 5 stars

Product was packaged well

Product was packaged well, and communication from shipment to delivery was great.

Helpful?
Erica Bellini
Erica Bellini
1 reviews
5 months ago
5 out of 5 stars

Jamie showed empathy for my situation

Jamie showed empathy for my situation, worked quickly to resolve it and offered a solution that was above and beyond my expectations. He was kind, and knowledgeable and did a great job coming up with a resolution that I was happy with.

Helpful?
5 months ago
5 out of 5 stars

Our dog loves Ollie

Our dog loves Ollie. There has been an overall improvement in her since switching her to total fresh with Ollie. She is lame in her back legs and even her movement has improved.

Helpful?
5 months ago
5 out of 5 stars

My dog Lily absolutely loves this food

My dog Lily absolutely loves this food. She is a 46lb Beagle/Cattle Dog mix and she literally jumps up (all 4 paws off the ground) for her meals like you see in the commercials. This is a dog that I used to have to add treats to her food to get her to eat. I am so thankful for Ollie. Worth every penny.

Helpful?
Linda
Linda
1 reviews
5 months ago
5 out of 5 stars

Box arrived on time

Box arrived on time, and Ruby was waiting at the gate.. She knows it’s for her. She loves Ollie.. Smart little dog.

Helpful?
Margaret
Margaret
1 reviews
5 months ago
5 out of 5 stars

My dog wasn’t loving the wet food

My dog wasn’t loving the wet food, but after speaking to a representative, she said for me to try their dry food which I did and he loves it!

Helpful?
Joseph
Joseph
1 reviews
5 months ago
2 out of 5 stars

My dog likes the food but your website…

My dog likes the food but your website says that my dog is 15#. He is 25#. I tried several time to change it but it would not allow me to. The portions looked a little small for him at 15#.

Helpful?
5 months ago
5 out of 5 stars

Great pet feed. Arrived at house…frozen and ready to…

Arrived at house…frozen and ready to defrost and feed. Diesel LOVES IT

Helpful?
DIANE GRAY
DIANE GRAY
1 reviews
5 months ago
5 out of 5 stars

My 13 year old picky eater LOVES Ollie!

My 13 year old Chinese Crested dog LOVES Ollie fresh packs! He only has 5 teeth left (1 snaggle tooth in the front and the other 4 way in the back) so the light flaky texture of Ollie makes it perfect for him to pick up and chew. I'll update my review when he finishes his full shipment as to if he shows a noticeable improvement to his skin. "Hairy hairless cresties" are notorious for developing black heads, but so far after his two week trial, it seems like he has less already.

Helpful?
Eileen
Eileen
1 reviews
5 months ago
5 out of 5 stars

Packed very well and wasn't worried…

Packed very well and wasn't worried even though it was hot. Also was notified of delivery. That way I was able to get it out of the sun and no one stole the package.

Helpful?

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