Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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PGH
PGH
1 reviews
5 months ago
5 out of 5 stars

Customer service is excellent

Customer service is excellent. They are very responsive and always helpful. My only issue is with UPS. They carry my package around all day in 95+ heat so when they deliver about 6pm, ice is melted and bottom layer has thawed.

Helpful?
5 months ago
5 out of 5 stars

Shadow & I have tried another “fresh…

Shadow & I have tried another “fresh food” dog food but he has shown a liking to Ollie dog food over the other. He licks his bowl clean and I find it easy to store the rest of his meal in the convenient Ollie container. Shadow and I thank you with a wag and a thumbs up.

Helpful?
Lisa Ochoa
Lisa Ochoa
1 reviews
5 months ago
3 out of 5 stars

I love the product but cost is high

I love the product, however I might switch to a competitor because of cost. I’m spending over $300 a month on Ollie for one dog.

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Thomas
Thomas
1 reviews
5 months ago
5 out of 5 stars

My dog loves this food

My dog loves this food. He is a 10 month old puppy. Waiting on his first vet visit this week to check his weight.

Helpful?
Carla
Carla
1 reviews
5 months ago
5 out of 5 stars

So far so good

So far so good! Delivery is on time, my pup loves the food. So far customer service has been responsive. My only issue is that she is still suffering from allergic rashes and itching. We have used the Ollie probiotic chews for over a month now and have seen no improvement. Same for the skin and coat supplement provided by Ollie. There has been no improvement in her skin or coat.

Helpful?
Susie
Susie
1 reviews
5 months ago
5 out of 5 stars

Good customer service and my dog loves the food

The first box I received arrived thawed, but the customer service was good and they sent me a new box that was frozen. My dog loves the food and it's been good for his stomach, so I would use this service again in the future.

Helpful?
brian
brian
1 reviews
5 months ago
5 out of 5 stars

my millie mae loves the food she looks…

my millie mae loves the food she looks great i had problem with her skin now i have none

Helpful?
Tamra Parks
Tamra Parks
1 reviews
5 months ago
5 out of 5 stars

Ever since I tried Ollie with my…

Ever since I tried Ollie with my furbabies it has made a difference for them they get so excited especially my oldest to eat again!! Love watching him run to eat!

Helpful?
Carol
Carol
1 reviews
5 months ago
5 out of 5 stars

Best of the Best

I’ve been trying several pet food delivery services. Hands down Ollie is the one we will stay with. Unbelievable customer service and quality products. We were missing a couple items from our most recent delivery. Customer service had our products delivered within 2 days. Easy to use app and our pets LOVE their mealtimes!

Helpful?
Michael
Michael
1 reviews
5 months ago
1 out of 5 stars

I just started my membership and…just started

I just started my membership and received my first box. All the food was u thawed. So I called and company made apologies and sent another box. This time only half of the box was thawed. Again, they wanted to replace the 2nd box. I just received the 3rd box and again have the box was thawed. I have no faith about getting food I can use to feed my dogs

Helpful?
Michael
Michael
1 reviews
5 months ago
5 out of 5 stars

Delivery is timely and my pet really…

Delivery is timely and my pet really loves it. Sharing the news about Ollie with all my friends.

Helpful?
Alps
Alps
1 reviews
5 months ago
5 out of 5 stars

The new diet is a hit with my dog

I had a lot of questions to start out with and had a few snafus on the website but spoke to Ollie on the phone and got the help I needed. The food started arriving on schedule and two months in I find my dog Woody doing really well on his new diet.

Helpful?
Michael
Michael
1 reviews
5 months ago
3 out of 5 stars

The product is of top quality but I’m…

The product is of top quality but I’m looking to cancel my subscription. Please help me with this process. Thank you

Helpful?
Jewels B.
Jewels B.
1 reviews
5 months ago
5 out of 5 stars

Ollie's customer service reps are top notch!…

Ollie's customer service reps are always professional, pleasant & accommodating. The food is good for my pup too!

Helpful?
Donna
Donna
1 reviews
5 months ago
5 out of 5 stars

Food shows up on time and my dog…

Food shows up on time and my dog doesn't even chew. It's gone in about 3 seconds. Then he looks at me like, "Well, are you going to give me a treat, too?" He l8ves the food and treats.

Helpful?
Mary Seroski
Mary Seroski
1 reviews
5 months ago
5 out of 5 stars

Watching the UPS Truck go round and…

Watching the UPS Truck go round and round. I saw he was in our neighborhood then he wasn't. He went a couple of miles away then came back. Like who programmed the schedule?? Hopefully puppers will like this because it has been difficult to get him to eat.

Helpful?
5 months ago
5 out of 5 stars

Dog people in the dog food business

Stevie, like other representatives for Ollie I’ve dealt with, was awesome at helping me with my issue. The few times I’ve had any problems with Ollie in the past 2+ years I’ve used them they’ve always gone above and beyond to fix or help the situation.

Helpful?
Linda Kaye
Linda Kaye
1 reviews
5 months ago
5 out of 5 stars

A compnay who cares!

This is my first experience with Ollie and it was a most positive expeirence to find a customer service response that was geniunely caring and authentically helpful.

Helpful?
DebM
DebM
1 reviews
5 months ago
5 out of 5 stars

Quality company all around - food, service, ease in navigating account

I appreciate the detailed information included on Ollie's website, the ease in navigating a subscription account and the exceptional support I received from their customer service team, being able to speak with both a service rep and an Ollie nutritional advisor on Saturday afternoon of a holiday weekend! I was impressed by my phone call being answered quickly, in a professional, friendly and knowledgeable manner! Already on a freeze-dried raw food diet, I look forward to transitioning my dogs' to Ollie's fresh food which I trust will be healthy as well as tasty. Thank you!

Helpful?
Marti
Marti
1 reviews
5 months ago
5 out of 5 stars

Ollie is Great

My dog loves the food. Can't get it often enough. The company was very helpful when I had questions.i will continue getting Ollie, as long as she keeps eating it.

Helpful?

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