Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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MArgie
MArgie
1 reviews
5 months ago
5 out of 5 stars

Very good customer service and my very picky dog loves the food.

My dog didn't like one of the flavors and they were quick to refund for the food I had to discard and changed my upcoming orders . Helped me get my order placed and were prompt. I might add I have tried as almost all the different foods out there and had almost given up until I found Ollie's. I was so surprised when he gobbled it down.

Helpful?
fercosta
fercosta
1 reviews
5 months ago
5 out of 5 stars

Dog food - Great product

Great product, great packaging and timely delivery.

Helpful?
Dar
Dar
1 reviews
5 months ago
5 out of 5 stars

My dogs love Ollies

My dogs love Ollies, and so do we. I have two large lab mixes, 12 and 5 years old. I credit their good health to high quality food. The food arrives promptly, and the customer service team is lovely to deal with. Highly recommend.

Helpful?
Ann
Ann
1 reviews
5 months ago
5 out of 5 stars

My dog loves the good.

My dog loves the good.

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Carol
Carol
1 reviews
5 months ago
5 out of 5 stars

Great experience with Ollie and their…

Great experience with Ollie and their products. They were quite helpful when my dog was diagnosed with numerous food allergies and worked out products he could tolerate.

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Alison Miller
Alison Miller
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service! Awaiting my order with anticipation!

Helpful?
JICM
JICM
1 reviews
5 months ago
5 out of 5 stars

To Busy To Eat

Our Cocker- King Charles mix "MaggieBea" is the most finicky eater we have had! To busy to eat even on a routine. We went from her not eating to dancing to get her bowl. She loves the varity of the mix pack. Often before would get bored with her food now, she loves it.

Helpful?
MaryLynne
MaryLynne
1 reviews
5 months ago
5 out of 5 stars

Boojee loves Ollie’s

Boojee loves Ollie’s

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Jaws
Jaws
1 reviews
5 months ago
5 out of 5 stars

I love Ollie as much as my dogs

I love Ollie for its ease of use, reliable delivery, reliable ingredients. I tried other fresh foods but my dogs go craziest for Ollie. And the packaging is so easy to deal with unlike Farmers dog! The platform (both app and website) are very user friendly and make updating my subscription very easy.

Helpful?
Tammy Wiley
Tammy Wiley
1 reviews
5 months ago
5 out of 5 stars

Customer service is always professional…

Customer service is always professional and my issues are resolved.

Helpful?
5 months ago
5 out of 5 stars

Hard to imagine there is a person that…

Hard to imagine there is a person that actually listens! This employee did this! Helped me problem solve and think out creative solutions.

Helpful?
5 months ago
5 out of 5 stars

This was my second order

This was my second order, everything was great. I had a question and call customer service, person on the phone was great and able to answer my question. Brought frozen dessert an my boy loves it.

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Karen Korpi
Karen Korpi
1 reviews
5 months ago
5 out of 5 stars

So pleased with my dogs response to the…

So pleased with my dogs response to the food. She’s been SO picky and now she goes right for it and eats regularly…

Helpful?
Tracci
Tracci
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service is a must

Excellent customer service is a cornerstone of any successful business, and my experience with a dog food delivery service truly exemplified this principle. From the moment I placed my order to the delivery of the food, the entire process was seamless and customer-centered. When I first visited the website, I was impressed by its user-friendly design and comprehensive selection of products. The detailed descriptions of each dog food option, including ingredients and nutritional benefits, helped me make an informed decision for my furry friend. Additionally, the site offered personalized recommendations based on my dog's breed, age, and dietary needs, which made me feel confident in my purchase. Once I completed my order, I received an immediate confirmation email that included a summary of my purchase and estimated delivery time. This transparency was reassuring, and it illustrated the company’s commitment to keeping customers informed. On the day of delivery, I was pleasantly surprised when the delivery driver arrived right on time. Overall, my experience with Ollie reinforced the importance of excellent customer service. From the easy ordering process to the timely delivery and attentive follow-up, every interaction made me feel valued as a customer. This level of service not only ensured my immediate satisfaction but also established a lasting relationship, encouraging me to use their service regularly and recommend it to fellow dog owners. In the competitive landscape of pet care, exceptional customer service is what sets a business apart and fosters customer loyalty.

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Judith Pride
Judith Pride
1 reviews
5 months ago
5 out of 5 stars

I can call at any time and speak with

I can call at any time and speak with someone who is pleasant and helpful.

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Teresa Jensen
Teresa Jensen
1 reviews
5 months ago
5 out of 5 stars

Your customer service is outstanding

Your customer service is outstanding. I am very happy with the quality of the products and Phoebe loves it! She's a picky eater with almost 12 years of experience turning her nose up. Now she sticks said nose right in and usually has bits stuck on it when she's finished. She has some health issues, but we are doing what we can and Ollie is part of the plan. Our vet is in on this too. Thanks for goin the extra mile Ollie team, keep it up! T.

Helpful?
Lynda Hoke
Lynda Hoke
1 reviews
5 months ago
5 out of 5 stars

Gabby loves the food and the variety.

Gabby loves the food and the variety.

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Suzanne H
Suzanne H
1 reviews
5 months ago
5 out of 5 stars

You have 5 flavors to choose from

you have 5 flavors to choose from. It gives my dog a good variety along with very good nutrition I am looking for in a dog food. Website is easy to manage. The box and packing what the food comes is very easy to lift and put away. My dog is very happy and has lost weight as well.

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Judy Dietz
Judy Dietz
1 reviews
5 months ago
5 out of 5 stars

The food arrived on time and in a…

The food arrived on time and in a frozen state.

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Mary Reid
Mary Reid
1 reviews
5 months ago
5 out of 5 stars

Easy and great communication

Easy and great communication

Helpful?

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