He spoke really clearly
He spoke really clearly, we understand each other well.
3.8
Great
491 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
My Cruises has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Lucinda was very polite and easy to…
Lucinda was very polite and easy to understand . She tried to help with us accessing our credit with Norwegian but it is too early to do it yet . Hopefully My Cruises can access the credit some time in the future
Very friendly and proficient service.
Very friendly and proficient service. process was quick and easy to complete. Consultant able to direct me to other departments so I could seek advise.
Friendly Ben
Ben was very friendly; he answered all my questions. He was pleasant to talk to, and he knows his stuff. He gave me ideas and options if I wish to extend our trip. The transaction was smooth, and Ben is definitely an asset for your company. Go Ben.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.mycruises.com.au
All reviews
491 total • Write a review
Showing 141 - 150 of 487 reviews
p
Ben was wonderful - my trip to the Uk and more
Ben was wonderful to talk with and discuss my holiday. It is the first time I have planned to travel so far overseas and I am going to need help. He was patient and kind. I have a lot of information to work through. Thank you
Date of experience: June 10, 2025
EB
Travel consultant KYLE WRIGHT was very…
Travel consultant KYLE WRIGHT was very helpful, patient and informative when consulting about two cruises I was interested in--8TGRDR and 8T6RDK, back to back. As it happens I have booked same cruise with Princess Cruises as deposits made with My Cruises are not refundable which didn't jell with me. In informing Kyle he was very gracious and made himself available if any other cruise came up I might be interested in. Im very impressed with his service and want you to know. Regards, Eric Bradley
Date of experience: June 9, 2025
WW
Rachael Chandler was helpful and very…
Rachael Chandler was helpful and very efficient. She was friendly and explained everything fully. It was a pleasure talking with Rachael.
Date of experience: June 9, 2025
EH
Great service!
Ben was very friendly, able to answer all of my questions and made the experience a good one.
Date of experience: June 8, 2025
VD
Rachael is a STAR
Rachael was incredible. Extremely polite and attentive. She summed up our travel request quickly and made informed recommendations. Promptly attended to the booking once we had decided on our travel dates. We are very happy so far.
Date of experience: June 7, 2025
Kf
Very helpful and prompt
Gabby was so helpful when I had issues with my contact details and also needed payment advice. She sorted everything out quickly and was lovely on the phone — absolute gem! All sorted!!! Saved me a lot of stress.
Date of experience: June 6, 2025
ab
Gabby was very helpful as I had to pay…
Gabby was very helpful as I had to pay with 2 different credit cards All questions answered it was a breeze
Date of experience: June 6, 2025
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