Great cruise
Great cruise , great price , amazing staff and entertainment
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4.2
Great
1,000 reviews
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Review summary
MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.
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Based on reviews, created with AISee what reviewers are saying
The overall experience from the staff
The overall experience from the staff, entertainment, food, drinks and excursions where excellent.
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Overall very good
We had a lovely time on MSC Virtuosa, despite some negative reviews, it’s a lovely ship, clean and modern and hard working pleasant staff. It’s passenger capacity is large so yes you can expect some rude folk who can’t possible wait in a queue for all of 30seconds to get an slice of pizza or 5mine to get a drink and of course the sun bed hoggers and those who must have the same seat each day but we had a great time. We found the food overall very good and lots of variety. Yes there were some nights in the MDR it was a bit bland and boring and also repetitive. Speciality restaurants all very good and great value for money. Drinks package is great. Embarkation and debarkation flawless. The ship shuttles are expensive and for places like Valencia you have no option to use. We are happy to walk a few miles but there may be some passengers who can’t. We upgraded to Aurea and found it to be worthwhile, purely just not to have to go to the MDR, access to the thermal spa area was an added bonus. Loved my morning swim, even on the chilly days. The buffet is busy at peak times but it’s mirror image each side and if you go to the back it’s far calmer and plenty tables. Go with an open mind and you’ll have a lovely time.
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Brilliant experience!
Great value, beautiful ships, quality customer service and helpful, fun staff!
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Company details
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Contact info
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Website
www.msccruises.co.uk
All reviews
1,000 total • Write a review
Showing 221 - 230 of 996 reviews
MP
Love this company and their ships but…
Love this company and their ships but once you’ve experienced the YC, you can’t go back 😎😀
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PT
MSC Seaview
We sailed on Seaview. The ship is a bit tired but the staff are amazing! Entertainment in the theatre needs better dancers. Food & drinks couldnt fault.
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NA
Just back from the Virtuosa
Just back from the Virtuosa - July’25, and a Northern Europe Trip. Simply fantastic, and worth every penny. Wonderful staff, just let down by some rude guests. Positives far outweigh any negatives, and yes we have booked again - that good!!
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Cj
Great cruise food staff very enjoyable
Great cruise food staff very enjoyable
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SO
The ship was extremely crowded not…
The ship was extremely crowded not enough seats in the bars not able to book shows in the theatre speciality restaurants was all full people were walking around holding their drinks with no table to sit at. we’ve had many cruises this is the first time we had to go and hunt for our luggage as it was not brought to our cabin we found two on the first day one later on that evening and one on the next day we were a party of 10 and very rarely were able to sit anywhere near each other. It’s a shame because we have previously cruise with MSC and had a very enjoyable cruise unfortunately it wasn’t the case this time.
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T
No allergies advice at the buffet…
No allergies advice at the buffet restaurant. Run out of drinks like syrup for the strawberry daiquiri. Also run out of red bulls. Ship was far too busy for the staff to cope with. Not enough sun beds and chairs around the ship. The party’s of deck 6 was in a very tight space compared to the amount of people that attended.
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