Great cruise
Great cruise , great price , amazing staff and entertainment
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4.2
Great
1,000 reviews
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Review summary
MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.
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Based on reviews, created with AISee what reviewers are saying
The overall experience from the staff
The overall experience from the staff, entertainment, food, drinks and excursions where excellent.
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Overall very good
We had a lovely time on MSC Virtuosa, despite some negative reviews, it’s a lovely ship, clean and modern and hard working pleasant staff. It’s passenger capacity is large so yes you can expect some rude folk who can’t possible wait in a queue for all of 30seconds to get an slice of pizza or 5mine to get a drink and of course the sun bed hoggers and those who must have the same seat each day but we had a great time. We found the food overall very good and lots of variety. Yes there were some nights in the MDR it was a bit bland and boring and also repetitive. Speciality restaurants all very good and great value for money. Drinks package is great. Embarkation and debarkation flawless. The ship shuttles are expensive and for places like Valencia you have no option to use. We are happy to walk a few miles but there may be some passengers who can’t. We upgraded to Aurea and found it to be worthwhile, purely just not to have to go to the MDR, access to the thermal spa area was an added bonus. Loved my morning swim, even on the chilly days. The buffet is busy at peak times but it’s mirror image each side and if you go to the back it’s far calmer and plenty tables. Go with an open mind and you’ll have a lovely time.
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Brilliant experience!
Great value, beautiful ships, quality customer service and helpful, fun staff!
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Company details
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Contact info
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Website
www.msccruises.co.uk
All reviews
1,000 total • Write a review
Showing 211 - 220 of 996 reviews
MP
It was a good experience and stress…
It was a good experience and stress free. I would book again given the right deal and when there are not to many kids. Should be more adult only areas
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VM
Excellent facilities for all ages
Excellent facilities for all ages, shows were fantastic, water park and pools good, food choice good, service good. Ideal ship for families
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EV
The staff and cleanliness of the main…
The staff and cleanliness of the main public areas of the ship
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MH
Great cruise and good value for money
Great cruise and good value for money . Speciality restaurants were very special ! Felt very at home in L’Atelier bar smashing bar staff !
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PH
From the moment we boarded the ship we…
From the moment we boarded the ship we was treated like royalty. Everything about the ship was fantastic. Staff was excellent. Couldn’t get any better. Thank you so much for me and my son.
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