Review summary

MSC Cruises UK & Ireland receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

See what reviewers are saying

J
Great week with great destinations

Great week with great destinations, drinks packages and entertainment

M
Great holiday

Don’t believe the reviews about the grub

Wonderful cruise with superb staff.

Wonderful cruise with superb staff.

Doing all the right things except need…

Doing all the right things except need more cleaning in cabins and not cold food in the buffet

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All reviews

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Showing 11 - 20 of 996 reviews
KM
5 out of 5 stars

Amazing experience

Fabulous experience with MSC. There was everything there for everyone.

Date of experience: July 18, 2025

MA
5 out of 5 stars

MSc Magnifica

Really enjoyable return to this ship after excellent RTW cruise

Date of experience: July 18, 2025

M
5 out of 5 stars

A great ship with amazing staff

A great ship with amazing staff. Could not fault the experience.

Date of experience: July 18, 2025

WW
4 out of 5 stars

The ship is lovely and spotlessly…

The ship is lovely and spotlessly clean. Staff are well presented and helpful. Good food however the main dining rooms weren't open very long for breakfast and lunch which made the buffet very very busy. Felt there wasn't very much entertainment. Only a 35 minute theatre show and then the 1/2 hour dance party in the galleria. Overall a very good cruise though!

Date of experience: July 18, 2025

MM
1 out of 5 stars

You nearly killed me and prevented my…

You nearly killed me and prevented my being able enjoy the experience

Date of experience: July 18, 2025

MS
4 out of 5 stars

We went with a multi-generational party…

We went with a multi-generational party of eight. Great value for money. Something for everyone.

Date of experience: July 18, 2025

J
2 out of 5 stars

The service onboard was poor food in…

The service onboard was poor food in main dining room cold

Date of experience: July 18, 2025

PR
4 out of 5 stars

Thanks we enjoyed cruise

Thanks we enjoyed cruise, but not the destinations.

Date of experience: July 18, 2025

cb
3 out of 5 stars

Small but dated ship

We had a good time away, however Fantasia is not a ship worth returning to, it is dated with lots of things going wrong, we had no hot water one day and no flushing toilets another! Also if you don’t mind being pushed around by Italians it’s great! The YC area is small but nice however no toilet facilities around the pool deck and you have to go back to your cabin each time, not great planning, YC restaurant is at the back of the ship with the kids splash pool behind it, meaning no great views. We booked 2 cabins under the same booking and when booked we selected the cabins so they were next to each other however once we checked in they changed these cabin numbers and spilt us up over 2 decks, when I questioned this they said the cruise was full and they couldn’t change them, no acceptance that they had messed it up in the first place! If you are going as just adults and like a quieter ship it’s ok but don’t expect the normal YC service.

Date of experience: July 18, 2025

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