Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
I needed to been seen that day I called & I got in within 2hours from me calling. Hardly any waiting time in lobby and dr saw me fixed my problem and I was out in no time . Friendly staff and doctors are great .
All of my questions were answered and everyone is most friendly there. It was a nice experience.
😃😃😃😃😃😃😃😃😃😃
I've been pleased with my experiences with the Allen location of Monarch Dental including the most recent. When someone mentions needing a dentist, I tell them about this Monarch location.
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Great staff.
5 star service
Great people made sure I was happy before I left seemed to really care about me and any concerns.
I really do not like Dentist but For the 1st time ever I feel as though they really care about me as a person, not a number. What I am having done is going to be a long process & they take the time to explain every step. To make sure I understand & that I am comfortable with what they are doing. Thank you for this & I will recommend them to everyone!!
Everyone did a very good job
The staff was great to me. Dr Fisher was very Nice too. I was nervous about going in, as I had not been in for a very long time. But everyone was great and I appreciate the kindness.
No problems and great service.
Great dentist and staff. 5 star rating.
Everybody was nice and my service was fast!!!
My grandson had an appointment to see Dr. Shah for a tooth that hurt and swollen gums. After an x-ray it was determined that he had a fractured jaw due to a fall he had 3 days earlier. Dr. Shah called an oral surgeon immediately and gave us an appointment to see him that day. Thank you Dr. Shah for your care and concern for my grandson. It is very much appreciated.
I couldn't have asked for a better dentist to do my root canal Dr.Greene is awesome. He's willing to help his patients need's. He is an over all most professional doctor I've ever met. His staff is amazing every single one of them. Katrina is awesome person that really helped financialy. I wouls recommend any one Monarch Dental !!!!
I rarely have to wait more than 5 minutes. I really like the friendly, upbeat and efficient people that do my teeth and handle the finances. The office is pleasant and clean. Dr. Lee is a wonderful dentist and Ashley is a great dental hygentist. The office staff are all friendly and prompt while dealing with all the finances. I highly recommend this group to others.
Couldn't more pleased
Great staff and awesome dentist!!!
I had partials made and very pleased with them. Doc. listened to my needs and fulfilled them perfectly, WOW how cool is that!
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
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