Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
Monarch Dental receives a mix of praise and criticism from its customers. Many reviewers commend the knowledgeable staff and quality dental services, highlighting positive experiences with specific professionals like Dr.
Daniel Sorokolit and Brittany Irons. Consumers appreciate the promptness in scheduling appointments, with some noting same-day service for urgent issues. However, significant complaints arise regarding billing errors, unprofessional behavior, and inadequate care. Several individuals report feeling neglected during painful situations, and others express frustration over unnecessary treatments and high costs. Issues with appointment cancellations and poor communication further contribute to dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 410 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 410 most recent reviews.
“Great service friendly and funny too”
“If you ever get sent to collections from this company, which it looks like has happened multiple times to other peopl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.0 out of 5 (poor) | 3.9 out of 5 (good) | — | 410 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 5.0 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Monarch Dental is #3 of 5 on overall rating in this group. On value, Canada Pharmacy scores higher (4.6 vs 2.0).
410 reviews of Monarch Dental. Filter by what matters to you.
I was happy with the way the office treated me with every interaction. They all seem genuine. Currently Im still in a lot of pain because I wasnt given pain meds upon a tooth extraction. I did call and they had the script ready for me this morning. That aside it was a good experience and this is coming from someone who hates going to the dentist.
The only thing that would have made my experience better would have been to have a short discussion as to how the procedure went and a verbal reassurance of the instructions in the bag. It just would have been nice for the dismissal to be a bit more personable. Otherwise, the care was good.
Everything was good.
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I got an appointment right away very professional, courteous and personable. I had x-rays and spoke with the Doctor and staff all seem very knowledgeable. This was my first appointment so I won't comment further as I was informed of all I would need to have done so time will tell as the work is done.
Customer focus staff and professional
Great service, as always.
Love everyone but a nurse Angie she seem to not care much about me it was more about something else. Besides that I love it there. Everyone else was understanding and careing.
Great customer service. Always looking out for the kids.
Reasonable price for getting work done
It would be nice it someone man's the desk during Lunch. I arrived 15 min early. But had 3hr Check up visit. This can be better managed..
They are always very punctual and professional. I appreciate that they always check my insurance coverage before performing a service. My teeth always feel great when I leave.
I was scared to death and the entire staff really went above and beyond to make me feel better. Great Team!!
Great place to help all of your dental needs. Especially, great for those people who are fearful of the dentist, like me!
For time and convenience I would have been more satisfied if dental work could be accomplished after the exam instead of having to schedule multiple trips to include not having separate Appts when doing two different sides for dental work
The Staff is cordial and helpful. the Dentist at the Duncanville, TX location is excellent and patient with elderly people. I appreciate the care that they give.
Excellent care, friendly people
Great staff, polite and helpful Fast and courteous service
Dr. Reschke is the best! Very kind and gentle--isn't just out there for your money like some other dentists I have been to. The staff is all very friendly and helpful. I do have one tip: tell them you want Michelle as your hygienist because she is the best!
I do wish the girls wore name tags. It is very frustrating as a parent not knowing the name of the person you are talking to. They are in a hurry and don't introduce themselves. I love most of them. They are great with my kids. Dr Ashcroft is wonderful.
Monarch Dental is a health and medical service provider specializing in comprehensive dental care for patients of all ages. With a focus on accessibility and affordability, the company offers a wide range of dental services, including routine cleanings, emergency care, orthodontics, cosmetic treatments, and restorative procedures. Patients can conveniently book appointments online at various locations, ensuring that quality dental care is readily available to families across the community. The company caters to diverse dental needs, from general dentistry to specialized services such as dental implants, teeth whitening, and braces. Monarch Dental aims to provide a welcoming environment where individuals can receive the necessary dental treatments to maintain their oral health. By prioritizing patient care and offering flexible appointment options, Monarch Dental strives to enhance the overall well-being of its customers through effective dental solutions.
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