Super quick
Super quick, dealt with a query quickly and with no fuss. Third time I've used them.
4.3
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Mobile Phones Direct Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Person 9n phone is incompetent i asked…
Person 9n phone is incompetent i asked to update my 02 contract now im on 3 not wot was asked for also all I could hear was people in the background laughing and joking The lady was called Tiffany and was absoulte waste of time not happy at all I've been with 02 8 years I told her I was thinking bout leaving but was going to stay as might be handset see said can't do any deals.on 02 then out of no were I.hqve a 3 contract if it's no good it's coming straight back to you I've used mobile phones direct for years and this will be the last time I do
Great phone and process iPhone 16of changing…
Great phone and process of changing contract was very simple and speedy
Very good company
Very good company! Easy to order from quick delivery too.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.mobilephonesdirect.co.uk
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
MG
Helpful informative and very pleasant…
Helpful informative and very pleasant Great Service
Date of experience: December 20, 2024
LH
Excellent service fast
Excellent service fast secure as promised
Date of experience: December 20, 2024
rl
It was easy phone got a young man that was…
It was easy got a young man that was polite and helpful and easy to talk to and at least an English speaking person
Date of experience: December 19, 2024
JI
luck of communication and professionalism
luck of communication when processing an order its the 19th of December today and i placed an order on the 16th, sent an email and asked for an update and had no response. its like there waiting to see if my bill for the recent phone i took out for my boy goes through before completing the processing of my recent order. very unprofessional of them to take money from me to process an order and am here 48 hours without any form of communication. my next stop is trading standards and no bills are getting paid to 3 till this is resolved satisfactory.
Date of experience: December 19, 2024
MU
Process was straight and decision was…
Process was straight and decision was instantly provided.
Date of experience: December 18, 2024
D
Daniel
US
I ordered my new contract on 10/12/24
I ordered my new contract on 10/12/24, but the phone hasn’t been received until 18/12/24. I had contacted customer care on the 16/12/24, and I have been promised to receive a phone call from customer care for an update, but no one has been in touch regarding my new order. Very much upset with delivery delay and poor communication.
Date of experience: December 18, 2024
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