Review summary

Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

JM
First contact with Minister Law

I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!

Made it easy to make a claim

Made it easy to make a claim Especially after a traumatic event

N
Ended with a positive outcome

Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!

OI
Many thanks

I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
C
5 out of 5 stars

Just finished a claim for an accident …

Just finished a claim for an accident I was in and have to say Mr Mohammed Waqar was so helpful and took all the stress out of what could easily be a stressful phone call , very proffessional and fuss free .

Date of experience: September 19, 2024

IC
5 out of 5 stars

Lisa was lovely!

Lisa was lovely and talked me through the process every step of the way. I’ve never been in an accident before but she was lovely and patient as she explained everything!

Date of experience: September 19, 2024

K
4 out of 5 stars

Hassan Ali was really great on the…

Hassan Ali was really great on the phone to me. Very patient, especially when I had trouble remembering some details as a result of concussion, and very kind.

Date of experience: September 19, 2024

MN
5 out of 5 stars

The process was really easy and Tina…

The process was really easy and Tina Davies was absolutely helpful and easy to talk to

Date of experience: September 19, 2024

JR
5 out of 5 stars

Professional

A very friendly and professional attitude easy to understand I wouldn't hesitate to use minster law in the future.

Date of experience: September 19, 2024

dP
5 out of 5 stars

Tina davis was very helpful and a joy…

Tina davis was very helpful and a joy to talk with made the process very easy

Date of experience: September 19, 2024

W
5 out of 5 stars

Great experience

I have just gone through the initial stages of making a claim. Lisa was really helpful, especially as I have never done this before. My wife and I are very appreciative.

Date of experience: September 19, 2024

SR
5 out of 5 stars

Helpful

I spoke to Tina Davis, She was extremely clear and very helpful. She also addressed the queries I had in a clear manner.

Date of experience: September 19, 2024

JS
5 out of 5 stars

Dealt with Tina Davies today on a…

Dealt with Tina Davies today on a personal injury claim and she made the process extremely easy and smooth. Would definitely recommend to others.

Date of experience: September 18, 2024

AK
4 out of 5 stars

Mandy Johnson Was very polite and easy…

Mandy Johnson Was very polite and easy to talk to and explained everything to me so I could understand everything

Date of experience: September 17, 2024

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