Minster Law receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail. Thank you!
Made it easy to make a claim Especially after a traumatic event
Initially, the service was very poor with no case manager assigned to my case for about two years. However, once Mallory Binks was assigned to my case, she worked hard to ensure that my case could be resolved and supported me to get the best possible outcome. If I could rate Mallory alone, I would give her five starts!
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, knowledgeable, and genuinely committed to securing the best outcome for me. A special thank you to my solicitor, Matthew Wild, who was outstanding throughout the entire process. He was approachable, thorough, and always kept me informed at every stage. His dedication and clear communication made a potentially stressful situation much easier to handle, and I always felt that my case was in safe hands. I'm very pleased to say that the case was successfully closed in my favour, and I have no doubt that Matthew's hard work played a key role in that result. I highly recommend Minster Law, and especially Matthew Wild, to anyone in need of expert legal support. Thank you again for everything!
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He was patient to answer me all questions and thoroughly took me through all the paper work
I have had an ongoing complicated case spanning many years and during this time I have come in to contact with many members of the team. I have found all of them to be extremely helpful and personable. They always respond to my enquiries in a timely manner and I would highly recommend them.
Brilliant company, really helped me with my claim. Tina Davies so so friendly and really helped me be calm and listened to everything myself and my son went through during the accident. she was so caring and understanding.
Very polite, explained everything very well and made the call Straight forward. Tina Davies
Spoke with a lady called Lisa who was kind, professional and also showed empathy with regard to the accident I had been involved in. Thank you Lisa!
Lisa was very accommodating and helpful! Thanks very much!
Following a serious RTC in 2021, Philip Austick and his assistant Verity have both been a fantastic support not only to myself but also my family. They have been so knowledgeable, supportive and patient. Philip and Verity have been there for me every step of the way. I cannot thank them enough.
Never having had a car accident in all my many years of driving Minster Law dealt with my claim. They explained everything so that I understood. I found them patient and informative throughout in keeping me informed especially Steven Pollard. Thank you
I had a slow start with my case with started in 2021 and I was chasing up a lot but once Martin Armitage took over my case he resolved issues very quickly and progressed my case further and we came to a resolution very quickly. He was very professional and took care of everything without me having to worry about a thing.
