Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey.
Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.
Midwest Grow Kits has a positive customer experience.
Midwest Grow Kits receives high praise for its quality products and knowledgeable staff, with many customers noting the effectiveness of their kits, especially for beginners. Reviewers appreciate the fast shipping and the comprehensive nature of the kits, which include everything needed for successful mushroom cultivation.
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Positive sentiments highlight the ease of use and the affordability compared to other suppliers. However, there are significant concerns regarding customer service, with multiple complaints about slow responses and unaddressed issues. Some customers express frustration over the company's lack of support when problems arise with products. Overall, while many enjoy a positive experience with Midwest Grow Kits, the negative feedback on customer service cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
179
100%
● Low
4.2 / 5 overall
=
179 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.5
All-time
4.2
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
1
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
3.0
2
Feb 25
—
0
Mar 25
—
0
Apr 25
5.0
1
May 25
—
0
Jun 25
—
0
Jul 25
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 179 most recent reviews.
Top praiseof 144 positive reviews
Customer service42%
61 mentions
Delivery35%
51 mentions
Fast & efficient33%
47 mentions
Prices & value17%
24 mentions
“I've ordered from this store in the past and have always enjoyed excellent products as well as decent customer care”
On “Customer service” · Jul 23, 2024
Top complaintsof 33 negative reviews
Customer service33%
11 mentions
Response time33%
11 mentions
Shipping21%
7 mentions
Refund18%
6 mentions
“Bad customer service and don't stand behind their products”
On “Customer service” · Jan 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
Overall rating and review count for this company and similar companies
Were having difficulty stabilizing the temperature range
Were having difficulty stabilizing the temperature. Got good information regarding acceptable temp range.You folks are very pleasant and helpful.
I would kindly suggest you spell check the written information/instructions on your website.
Thanks for being there.
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Midwest always provides quality. But things do go wrong on occasion. The heating light in our kit was DOA. They never even questioned it, just sent us a new light. How can you beat customer service like that? They have earned a lifelong customer in me.
Every order I've made from midwest has arrived quickly and as expected. The products are great and the customer service is excellent. Ill continue to do business with them in the future.
The Midwest Grow Kits Company has provided me with excellent, affordable products and great customer service. I was looking for a complete mushroom growing method with all the necessary equipment and a “fool proof” method to grow mushrooms. The preloaded, sterilized substrate jars and included accessories in the Mega Mushroom Grow & Incubation Kit, as well as the detailed printed instructions and links to online tutorials, makes it all easy. I had additional questions and concerns regarding the grow kit and products and the customer email support answered all my concerns promptly. I highly recommend Midwest Grow Kit Company to anyone!
I ordered the Mega Kit and the jars worked Perfectly!! 3 awesome flushes out of one set of jars.
I'm a newbie and I had to call their 800 number a couple of times. I spoke with Luke and Emily and both were very knowledgeable and helped me right away.
Will be ordering the Grain jars next!
Choose the right spore company!!! I want to share my recent experience with MidwestGrowKits, but buyer beware on getting good spores these days. I always use Mushrooms.com (the old Hawkeye Spores) and never had an issue. I decided this time to buy 1 syringe from Sporeworks.com based on lots of good reviews. I had one old syringe left from 9 months ago from Mushrooms.com. I ordered 2 bags of Rye and 2 bags of 5grain spawn bags from Midwest. They arrived super fast and I injected both sets of bags the same day under the same sterile conditions and to make it fair I used one Rye and 1 5grain bag per syringe. Both bags from Sporeworks turned to wet mush after 10 days, smelled like sour garbage and both bags from Mushrooms.com (same strain) are doing great. I first wanted to blame Midwest, which others told me it was bad bags, but doing more research I’ve talked to many others that have experienced bacteria slime after using spores from Sporeworks. I can’t understand how night and day difference the bags are... I want to apologize for my initial review, I have repeated this twice now and can’t get over why I got no growth from Sporeworks. Maybe a bad syringe? I don’t know. All I can say is be careful with bacteria ridden syringes. I also heard that all these spore companies are super busy and I think much more are being sent out contaminated than prior years.
Thanks Midwest for all your help and I apologize for bugging you guys so much! Awesome bags and grain Jars!
Super fast shipping! I wanted to share my experience. I know people only use this site to post negative reviews but I am a first time grower and decided to go with the Deluxe Spawn bag kit, I ordered on 11/3 and received my kit 4 days later!! I inoculated spawn bags next day and they are 80% colonized in less than 3 weeks! I emailed a few questions and they replied within 24 hours, the videos and guides are fantastic. If you are on the fence about buying all the stuff yourself or trying to decide where to start, this place has not let down in any way! It was hard to see exactly what equipment I was going to get with my kit but when I unboxed it, all brand name equipment and everything worked like it should. I also received a stainless steel 200W aquarium heater which is like $30 on Amazon. I love these guys!!
I want to thank everyone at Midwest for my success in this hobby. I may be responsible for tying up the phone lines with all my questions but I am so grateful for the amazing customer service and the jars and spawn bags I’ve used have never failed me. I’ve placed 5 orders so far and will be a lifetime customer. They literally walked me through a custom setup I had been given and helped me with everything from injecting spores to drying my mushrooms. Cant say enough good things and really an honest company that wants you to succeed!
You can count on these guys to do you right! They ship really fast and everything is always fresh! And they're always there for help if you need it. My #1 peeps right here!
Midwest Grow Kits is a specialized provider of mushroom grow kits, supplies, and equipment designed for both novice and experienced growers. The company offers a comprehensive range of products, including all-in-one grow bags, monotubs, substrate materials, and mushroom supplements. With a focus on making mushroom cultivation accessible, Midwest Grow Kits provides easy-to-follow guides and resources to support customers in their growing journey.
Catering to hobbyists and serious cultivators alike, Midwest Grow Kits emphasizes quality and reliability in its offerings. The company ensures fast shipping and provides customer support to assist users in selecting the right products for their needs. By prioritizing affordability and convenience, Midwest Grow Kits aims to foster a thriving community of mushroom growers.