Miami Vacation Rentals is a travel and tourism company that specializes in short-term rental accommodations in Miami, Florida. The company offers a diverse selection of professionally designed properties, including apartments and homes located in prime areas such as Brickell, Downtown, and Coconut Grove. With a focus on providing hotel-level service and amenities, Miami Vacation Rentals aims to ensure that guests experience high-quality stays with features like pools, gyms, and stunning skyline views. Targeting travelers seeking comfortable and reliable lodging options, Miami Vacation Rentals caters to both leisure and business visitors. The company emphasizes cleanliness, comfort, and responsive customer support, making it a preferred choice for those looking to enjoy the vibrant Miami lifestyle. By offering a range of properties that meet diverse needs, Miami Vacation Rentals helps guests create memorable experiences in one of the world’s most popular tourist destinations.
Miami Vacation Rentals receives a mix of feedback, but the overwhelming sentiment is negative. While one reviewer praises their stay during the World Cup, highlighting an impeccable experience and thoughtful welcome kit, the majority express significant dissatisfaction.
Common complaints revolve around booking issues, with several customers reporting deceptive property listings and misleading descriptions on Booking.com. Many feel misled by the advertised amenities, such as a "Luxury Ocean View Apartment" that turned out to be a basic studio without a full kitchen. Additionally, reviewers criticize the cancellation policies, describing them as inconsistent and unfair, leading to frustration when attempting to make changes. Overall, the negative experiences far outweigh the positive, leaving many customers feeling disappointed and wary of future bookings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.8 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 1.0 | 1 |
| Jan 26 | — | 0 |
| Feb 26 | — | 0 |
| Mar 26 | 1.0 | 1 |
| Apr 26 | — | 0 |
| May 26 | — | 0 |
| Jun 26 | — | 0 |
| Jul 26 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“If you have a problem you Will no have any kind of refund or bonus or change of dates”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.8 out of 5 (poor) | 67 out of 100 | — | 5 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
Bottom line: Miami Vacation Rentals is #5 of 5 on overall rating in this group.
5 reviews of Miami Vacation Rentals. Filter by what matters to you.
4 months ago
If you have a problem you Will no have any kind of refund or bonus or change of dates. Be carefull with these people,
7 months ago
This is a very deceptive property. We booked an apartment at Brickell through Booking.com. Fraudulent misrepresentation by both the property owner and by Booking.com Payment was taken immediately... See more
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Everything about our stay was impeccable. We visited during the World Cup, and the team made the experience extra special by welcoming us with a thoughtful welcome kit and a complimentary bottle of wine. The property was spotless, communication was excellent, and every detail was taken care of. We had an amazing time.
If you have a problem you Will no have any kind of refund or bonus or change of dates. Be carefull with these people,
This is a very deceptive property. We booked an apartment at Brickell through Booking.com. Fraudulent misrepresentation by both the property owner and by Booking.com Payment was taken immediately in full. Within minutes of the booking we received an email telling us that the property was being renovated. The balcony could not be used, there would be no view, the light would be effected and there would be construction noise. Booking.com told us to contact the property owner and the property owner told us to contact Booking.com. We still do not have out cancellation confirmed and Booking.com still has our money. They were both as bad as each other. I have been using Booking.com almost since they started and have booked hundreds of thousands of $$$$$ of hotels through them. Deeply disappointing. As I said, it is fraudulent misrepresentation verging on theft.
I do not recommend this property. The listing is titled “Luxury Ocean View Apartment,” but the unit provided was a studio with no full kitchen, and I was told after check-in that accessing a kitchen would require paying for an upgrade. This was not clearly disclosed during booking. During my stay, the air conditioning was not functioning properly, and despite reporting it, no timely resolution was provided. I also found a bug in the bed, which was documented and shared with management. Additionally, communication was extremely frustrating. I spent hours trying to resolve these issues through both the property and Booking.com, including multiple disconnected calls and the host blocking my number. Ultimately, I was denied any refund, unit change, or meaningful accommodation and was told my only option was to pay more. This experience was stressful, poorly handled, and far from what was advertised.
I booked a stay with Miami Vacation Rentals directly through their website, expecting a straightforward and fair cancellation process. Unfortunately, I quickly discovered that their cancellation policy was far stricter than what they advertise on other platforms, such as [e.g., Airbnb, Booking.com]. I attempted to cancel my reservation within 1 hr of booking, only to be told that they have a 14-day minimum cancellation policy. This was not clearly disclosed during the booking process. Had I known about this policy, I would not have booked through their website. To make matters worse, the company refused to offer any flexibility or even a partial refund, despite my immediate cancellation attempt. Their customer service was unhelpful and dismissive when I reached out to resolve the issue. It’s frustrating to see that they offer more lenient policies on other platforms, which feels deceptive and unfair to direct customers. I urge others to avoid booking directly with this company unless you’re prepared to accept the strictest possible terms, often hidden in fine print. Recommendation: Book through third-party platforms with clear, customer-friendly cancellation policies if you decide to deal with this company at all.
Miami Vacation Rentals is a travel and tourism company that specializes in short-term rental accommodations in Miami, Florida. The company offers a diverse selection of professionally designed properties, including apartments and homes located in prime areas such as Brickell, Downtown, and Coconut Grove. With a focus on providing hotel-level service and amenities, Miami Vacation Rentals aims to ensure that guests experience high-quality stays with features like pools, gyms, and stunning skyline views. Targeting travelers seeking comfortable and reliable lodging options, Miami Vacation Rentals caters to both leisure and business visitors. The company emphasizes cleanliness, comfort, and responsive customer support, making it a preferred choice for those looking to enjoy the vibrant Miami lifestyle. By offering a range of properties that meet diverse needs, Miami Vacation Rentals helps guests create memorable experiences in one of the world’s most popular tourist destinations.
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