Mazuma Mobile
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Mazuma Mobile – Dishonest, Manipulative, and Not to Be Trusted
Mazuma Mobile are complete scam artists. I sent them my iPhone 15 Pro in brand new, flawless condition, based on their offer of £520. As soon as they received it, they suddenly reduced the offer to £440, claiming there were scratches — even though I have video evidence showing the phone was in perfect condition before posting. This is clearly a bait-and-switch tactic they use once they’ve got your phone in their hands. What makes it worse is their response when I declined the lowball offer. Instead of returning the phone quickly, they told me it would take 3–5 working days just to dispatch it back to me. That’s ridiculous — especially for a company that advertises “same day payment” across their website. Funny how things move slowly when it’s not in their favour. It’s obvious they rely on pressure tactics and delay strategies to make you accept less than your phone is worth. Once they have your device, they make it deliberately inconvenient to reject their revised offer. Avoid Mazuma at all costs. They are misleading, manipulative, and not worth the stress. There are much better and more honest phone recyclers out there.