Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 631 - 640 of 787 reviews
RB
5 out of 5 stars

I had an issue with my tenant and one…

I had an issue with my tenant and one of the tenancy managers, Charley Light, was extremely helpful, professional, competent and patient.

Date of experience: September 19, 2023

CG
5 out of 5 stars

Great property management service

Senior Property Manager Phoebe Phoebe​​​​ Negueroles has provided a great service over the last year, helping to resolve numerous issues in a timely manner.

Date of experience: September 19, 2023

C
5 out of 5 stars

Harry was really helpful and

Harry was really helpful and efficiently attended to my issues.

Date of experience: September 19, 2023

SV
5 out of 5 stars

Easy to deal with

I am a landlord. Since this company started managing my property I didn’t have any trouble. Staff is professional and polite.

Date of experience: September 18, 2023

Sa
5 out of 5 stars

Good responsive feedback

Matters resolved with common sense by Abdullah​​​​ Leghari

Date of experience: September 18, 2023

ZE
5 out of 5 stars

Replacing the fridge

We had an issue - our fridge broke down - which needed to be resolved urgently. Our contract was very helpful in arranging first a diagnosis and then for the fridge to be replaced. She was always available by phone, was responsive and kept us in the loop on developments. Thanks to her only in little over a week we now have a working fridge.

Date of experience: September 18, 2023

P

PMC

US

5 out of 5 stars

Derbhla is highly experienced

Derbhla is highly experienced, organised and helpful - and does everything with good humour.

Date of experience: September 18, 2023

D

Dom

US

5 out of 5 stars

Diligent and Helpful

Marsh and Parsons do go out of their way when you really need it. It really makes a difference when something untoward crops up or you need sound advice on something tricky.

Date of experience: September 18, 2023

E
5 out of 5 stars

Excellent property management

James from Marsh & Parsons was an excellent property manager - efficient, responsive and friendly. Many thanks!

Date of experience: September 18, 2023

PB
4 out of 5 stars

The Managing Agent that looks after the…

The Managing Agent that looks after the letting of my property in Maida Vale on behalf of Marsh & Parsons is extremely efficient, competent and sensible. The only reason I have only given 4 stars is because his predecessors have not been anywhere near as reliable. I feel confident in leaving him to manage the tenants and the letting process, knowing he will bring things to my attention when required, but is proactive on matters that don’t need to involve. I feel kept up to date with letting regulations, and my tenants are kep t happy

Date of experience: September 16, 2023

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