Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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See what reviewers are saying

LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 211 - 220 of 787 reviews
NG
5 out of 5 stars

Great experience with the estate…

Great experience with the estate agency. Rented a wonderful property. Well run. The agent Ollie was very accommodating and did his best to support me to secure a good home. Very grateful. Love my new property.

Date of experience: September 29, 2024

WP
5 out of 5 stars

Jasmin Popalzai - great service

Jasmin Popalzai has helped with any queries very quickly and dealt well with all parties involved.

Date of experience: September 27, 2024

TW
5 out of 5 stars

Fab help from Jasmin​​​ p

Jasmin​​​​ Popalzai dealt with a query on payments extremely quickly and helpfully throughout. Guiding me through the solutions in a thoughtful manor at a quick pace. Made something potentially stressful much easier!

Date of experience: September 25, 2024

K

Kim

US

5 out of 5 stars

Top-notch property manager

Abdullah is by far the best property manager I've ever had- he always picks up his phone, is quick on emails, and keeps the ball rolling whenever an issue needs to be resolved.

Date of experience: September 24, 2024

C
5 out of 5 stars

Great Service From Jasmin

Jasmin is very efficient and a delightful individual to deal with, nothing seems to be too much trouble

Date of experience: September 24, 2024

AB
5 out of 5 stars

Much better than managing it myself

Using Marsh and Parsons property management service was an enormous improvement from trying to manage the tenancy as a landlord. Elisabeth was fantastic as a managing agent. All issues were resolved swiftly with the absolute minimum amount of admin and engagement required from me. This was a huge improvement from the laborious approach to liaising with tenants and contractors myself to try to triangulate and resolve issues and attendance. Highly recommend.

Date of experience: September 20, 2024

PK
5 out of 5 stars

15 yrs of excellent management

M&P have managed my flat for ca. 15 years - over all this time they've done an excellent job. Will Whitty (my most recent property manager) always acted professionally, efficiently, and very effectively helped smooth my eventual sale of the flat. Thanks and best wishes...

Date of experience: September 18, 2024

A
5 out of 5 stars

Excellent serviceEveryone we've dealt with has shown…

Everyone we've dealt with has shown expert professional skill, timing and experience that has delivered the perfect result for us and our tenants. Every aspect of customer service is excellent! Our experience of letting our flat has been so much easier and quicker than we expected - a really good experience. I wouldn't hesitate to recommend.

Date of experience: September 16, 2024

CM
5 out of 5 stars

Ash and Sharn from Brook Green - thank you!

Ash and Sharn from Brook Green provided superb support during the end of our tenancy process. Their communication was always prompt and clear, whilst often going out of their way to chase our Landlord on numerous occasions - moving house is often stressful, but the team here made it that little bit less.

Date of experience: September 14, 2024

MS
5 out of 5 stars

I had a great experience working with…

I had a great experience working with them. They were fast, respectful, and kept clear communication throughout the process, making everything smooth and efficient. Highly recommend!

Date of experience: September 13, 2024

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