Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 181 - 190 of 787 reviews
CC
5 out of 5 stars

In the past there has been sometimes a…

In the past there has been sometimes a lack of response but Sabina Parla has been very helpful and quick to respond with any and all my queries! Has made a huge difference.

Date of experience: November 5, 2024

NY
5 out of 5 stars

Attentive and Prompt

Attentive. Very prompt reply.

Date of experience: November 4, 2024

GC
5 out of 5 stars

The Marsh and Parsons team were very…

The Marsh and Parsons team were very quick to send out engineers to review issues with a property we are renting.

Date of experience: November 3, 2024

FS
5 out of 5 stars

My experience with Marsh and Parsons property manager

My experience with Marsh and Parsons has been very good. The best property manager I had is Will Whitty: since the beginning of my last tenancy he looked after every single object my previous tenants kept and left in the house, reminded the new tenants all the necessary checks for the house and was so patient when they didn’t answer him. Unfortunately he faced the worst tenants I had, but I have never seen him concerned, even when the missing payments started he wrote me immediately, even before I realised it! Never had someone so fast and efficient. He started the procedure to evict them from my property as soon as I told him and he never wasted time. An example of excellent management!

Date of experience: November 1, 2024

HB
5 out of 5 stars

Thanks for the help with the change of…

Thanks for the help with the change of occupancy Baran!

Date of experience: November 1, 2024

RK
5 out of 5 stars

Excellent tenant management

Nara assisted in the transition of moving out of the property. She was always available, responsive and very helpful. She demonstrated a superb level of professionalism and expectation management that kept me informed of the process throughout. Very grateful for the support.

Date of experience: October 30, 2024

C
5 out of 5 stars

Baran was very easy and clear to talk…

Baran was very easy and clear to talk to and helped solve my request swiftly. He emailed me the summary I requested within 15 minutes of our phone call. Many thanks

Date of experience: October 30, 2024

cr
5 out of 5 stars

Great service and support

Stanislava quickly organized the repairs needed and kept me updated throughout. Very helpful.

Date of experience: October 28, 2024

BG
5 out of 5 stars

Marsh and Parsons have managed my…

Marsh and Parsons have managed my tenancy for several years. Responsive and reliable. They are always quick to get back to me when I have a question. Will continue to use them and happy to recommend

Date of experience: October 28, 2024

c
5 out of 5 stars

On it

We had an issue with a boiler I called up and Stanislava was not only polite and understanding but got the issue fixed very quickly.

Date of experience: October 25, 2024

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