Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He β€œgenerously” β€” that’s sarcasm β€” offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total β€’ Write a review

Showing 101 - 110 of 787 reviews
N
5 out of 5 stars

Responsive & Professional

Giles was our property manager for over a year and has always been polite, responsive and professional. Highly recommend the Marsh & Parsons agency if you are a landlord or tenant!

Date of experience: February 17, 2025

MJ
5 out of 5 stars

M & P have done what they say on the tin

M & P have done a great job of our first go at letting our Flat which we had β€˜done up’ to a high standard as we intended Living there ourselves. I would recommend their team. Thank you

Date of experience: February 15, 2025

K

Kat

US

5 out of 5 stars

Boiler had a fault and stopped working

Boiler had a fault and stopped working, so I was left with no hot water or heating on a very cold morning. Syeda contacted repairs and it was fixed that afternoon. Very happy with the quick turn around. Thank you

Date of experience: February 12, 2025

FG
2 out of 5 stars

Little to no communication

We chose to sell our flat with Marsh & Parsons Streatham Hill as we bought the flat from them and had a good experience then. Unfortunately it was not the case this time round. We received little to no communication- we'd only get feedback on viewings if we chased them. Several times viewings cancelled and we were not told. When we asked what happened, we were told we probably missed a call, which was a lie. All in all, would not recommend.

Date of experience: February 11, 2025

AJ
5 out of 5 stars

Very efficient friendly and helpful

Very efficient friendly and helpful! Very pleased with the service and advice given πŸ‘ feel with Kyrsten and team we are in good hands!

Date of experience: February 7, 2025

SL
5 out of 5 stars

I want to thank you for Guy who’s help…

I want to thank you for Guy who’s help me a lot to purchase my new flat. He and his team members are very friendly easy to contact.I highly recommend them. Sanjeewa.

Date of experience: February 6, 2025

L

Les

US

5 out of 5 stars

excellent service

Kyrsten Tumamak has provided an excellent service. She is very efficient and effective in management of day to day duties and any issues with the minimum of any delays. I have no hesitation in recommending her management skills. Les

Date of experience: February 5, 2025

M
5 out of 5 stars

Property Management

Harry Bunn managed my flat whilst it was let for a couple of years . He dealt with everything extremely wellfrom liaising with the tenants to organising maintenance works . He was always efficient , organised and proactive . He often had helpful suggestions and kept me informed regularly . I had complete confidence in him

Date of experience: February 4, 2025

I
5 out of 5 stars

Excellent M&P service lead by Harry Bunn

We have had M&P helping with our tenancy over the last 2 years and have had an excellent experience. They are extremely responsive and always willing to help with our needs relating to the tenancy. Harry Bunn especially was an extremely helpful agent, always going above and beyond to ensure we were more than happy! I would highly recommend.

Date of experience: January 31, 2025

J
5 out of 5 stars

Baran Mehmet was extremely helpful

Baran Mehmet was extremely helpful; and professional. He resolved several issues in a timely manner. Jimmy Audia

Date of experience: January 29, 2025

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