Excellent customer service today.
Excellent customer service today. Britany is Awesome!

MAPFRE Insurance is a provider of a comprehensive range of insurance products in the United States, specializing in car insurance, property insurance, and business insurance. The company aims to deliver tailored coverage solutions to individuals and businesses, ensuring they have the protection they need for their assets and liabilities. Customers can easily obtain insurance quotes through their user-friendly website, which facilitates access to various services. With a network of trusted local independent agents, MAPFRE Insurance emphasizes personalized service to meet the unique needs of its clients. The company is committed to supporting customers throughout their insurance journey, from obtaining quotes to reporting claims and finding repair services. MAPFRE Insurance is dedicated to providing reliable and affordable insurance solutions, making it a valuable choice for those seeking coverage in the competitive insurance market.
Reviewers consistently praise MAPFRE Insurance for its excellent customer service and competitive pricing. Many customers highlight the helpfulness and professionalism of staff members, such as Britany, Julie, and Byron, who make the insurance process seamless and easy to navigate.
Consumers appreciate the significant savings on policies, often noting that MAPFRE offers the best quotes compared to competitors. However, a few reviews express frustration regarding email validation issues, with one customer mentioning unsolicited emails due to a lack of confirmation. Despite this minor complaint, the overwhelming sentiment remains positive, with people feeling satisfied and supported throughout their insurance experience. Overall, MAPFRE Insurance is viewed favorably for its service quality and affordability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“It was very helpful, and everyone is friendly”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
Bottom line: MAPFRE Insurance (US) is #1 of 5 on overall rating in this group.
60 reviews of MAPFRE Insurance (US). Filter by what matters to you.
Over a year ago
Excellent customer service today. Britany is Awesome!
Over a year ago
She was amazing and very gentle
Over a year ago
Julie Sullivan was absolutely fantastic. Seamless process.
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Excellent customer service today. Britany is Awesome!
She was amazing and very gentle
Julie Sullivan was absolutely fantastic. Seamless process.
It’s good and cheaper..
Responsive and professional
Punctuality
Very professional and very easy going place that explains and helps with everything there is to know about Car Insurance including Discounts...
We worked with Byron who was exceptionally helpful, professional and made sure we got the best policies for the best prices. I could not thank him enough for this experience and change of insurance!
We are very pleased with Kirk Carlson prompt response and great customer service and support. He was very helpful throughout the process.
Lainie was so incredibly patient, kind, helpful and made this experience so easy for me. I only wish I had her years ago. I would highly recommend her and this insurance agency.
MAPFRE gave us the best quote .Compared to others, saved us over $1000 on our policy.
You've failed to validate one of your customers emails, so your sending me unsolicited emails without a confirmation.. Please fix
Sam was able to match me with a comparable policy making me we pleased.
Laura is the best! Thanks for all the help getting my policy squared away!
I worked with Melissa, and I have receive real quick response every time. I like this system, and hope to have MAPFRE insurance for a long time😃
The agent was friendly and informative. She presented more than one option and explained the differences between the policies. When I was ready to pay the deposit and start my policy, the process was done in less than 10 minutes
Awesome service and great rates!
MAPFRE Insurance is a provider of a comprehensive range of insurance products in the United States, specializing in car insurance, property insurance, and business insurance. The company aims to deliver tailored coverage solutions to individuals and businesses, ensuring they have the protection they need for their assets and liabilities. Customers can easily obtain insurance quotes through their user-friendly website, which facilitates access to various services. With a network of trusted local independent agents, MAPFRE Insurance emphasizes personalized service to meet the unique needs of its clients. The company is committed to supporting customers throughout their insurance journey, from obtaining quotes to reporting claims and finding repair services. MAPFRE Insurance is dedicated to providing reliable and affordable insurance solutions, making it a valuable choice for those seeking coverage in the competitive insurance market.
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