Support client doit bcp améliorer
Support client doit bcp améliorer Livraison une grande confusion, retard Il y a surement eu un bug dans l’encodage de la commande Après livraison encore des notifications « votre commande sera bientôt livré »

Manutan België is a comprehensive supplier specializing in office, warehouse, and workshop solutions. The company offers an extensive range of over 40,000 products, including office furniture, storage solutions, and various workplace equipment, all available from stock. Manutan caters to a diverse customer base, including businesses of all sizes looking for quality products to enhance their operational efficiency. With a focus on customer satisfaction, Manutan provides free delivery on orders over €100 and features a dedicated assembly service for its products. The company's commitment to tailored solutions ensures that clients can find the right tools and equipment to meet their specific needs, whether for an office environment or industrial setting. For more information, customers can visit the official website at www.manutan.be.
Reviewers generally praise Manutan België for its speedy service and timely deliveries, with many noting that orders arrive correctly and well-packaged. Customers appreciate the efficient website and the clarity of information provided throughout the ordering process.
However, there are notable complaints regarding incomplete deliveries and missed deadlines, with some consumers expressing frustration over unresponsive customer service when issues arise. Instances of items being forgotten in shipments and delays beyond the promised delivery dates are highlighted as significant concerns. Despite these issues, the majority of feedback remains positive, reflecting satisfaction with the overall service quality. Overall, Manutan België is viewed favorably, though improvements in delivery reliability and customer support are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.1 | 12 |
| Feb 25 | 4.4 | 26 |
| Mar 25 | 4.5 | 16 |
| Apr 25 | 4.7 | 20 |
| May 25 | 4.2 | 12 |
| Jun 25 | 4.7 | 12 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 4.9 | 14 |
| Sep 25 | 4.2 | 13 |
| Oct 25 | 4.5 | 24 |
| Nov 25 | 3.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Snelle service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −1% | 160 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: Manutan België is #2 of 5 on overall rating in this group.
160 reviews of Manutan België. Filter by what matters to you.
Support client doit bcp améliorer Livraison une grande confusion, retard Il y a surement eu un bug dans l’encodage de la commande Après livraison encore des notifications « votre commande sera bientôt livré »
We hebben een metalen dossierkast gekocht, deze was op verschillende plaatsen beschadigd., ook voetjes om in de voorzieningen te plaatsen ontbraken in de verpakking. Terug sturen geeft teveel gedoe, volgende keer kijken we eerst nog eens rond.
Malheureusement, en déballant le bureau, j'ai constaté qu'une des planches a été endommagée lors du transport.
Wat moeilijk te vinden was, hebben ze me toch geholpen om dit bij hen te vinden. en dat is perfect verlopen. Top levering, de maandag besteld de woensdag al in huis. Een zeer tevreden klant
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Wij zijn een Spaanse firma met een zustervestiging in België en wilden een factuur op onze Spaanse firma en de goederen afgeleverd in België en een intracom. facturatie. Bestellen via webwinkel kon dus niet. Maar ... allemaal geen probleem voor Manutan. Het was de derde die we contacteerden; bij de vorigen ging het niet. De levering was perfect en op tijd. Dus heel puik van hen!
Snel en vlot geleverd, zeer tevreden!
Heel vlotte omruiling van een met schade geleverd artikel. Direct een nieuw artikel in de plaats gekregen. Top service en vriendelijk.
Alles ging vlot.
Deel van de levering was beschadigd. Heb dit telefonisch en per e-mail gemeld, maar ik mocht nog geen reactie ontvangen. Ondertussen reactie binnen, hoop snel een oplossing te mogen ontvangen.
Heel goed geholpen door Ilaria Corsico Vriendelijk en en zeer vlug antwoord gekregen
snel geleverd in goede staat artikelen voldeden aan de verwachtingen
Eenvoudig bestelprocess, snelle respons en zeer snelle levering.
Correcte afspraken en levering
Manutan België is a comprehensive supplier specializing in office, warehouse, and workshop solutions. The company offers an extensive range of over 40,000 products, including office furniture, storage solutions, and various workplace equipment, all available from stock. Manutan caters to a diverse customer base, including businesses of all sizes looking for quality products to enhance their operational efficiency. With a focus on customer satisfaction, Manutan provides free delivery on orders over €100 and features a dedicated assembly service for its products. The company's commitment to tailored solutions ensures that clients can find the right tools and equipment to meet their specific needs, whether for an office environment or industrial setting. For more information, customers can visit the official website at www.manutan.be.
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