Manutan België is a comprehensive supplier specializing in office, warehouse, and workshop solutions. The company offers an extensive range of over 40,000 products, including office furniture, storage solutions, and various workplace equipment, all available from stock. Manutan caters to a diverse customer base, including businesses of all sizes looking for quality products to enhance their operational efficiency.
With a focus on customer satisfaction, Manutan provides free delivery on orders over €100 and features a dedicated assembly service for its products. The company's commitment to tailored solutions ensures that clients can find the right tools and equipment to meet their specific needs, whether for an office environment or industrial setting. For more information, customers can visit the official website at www.manutan.be.
Manutan België has a positive customer experience.
Reviewers generally praise Manutan België for its speedy service and timely deliveries, with many noting that orders arrive correctly and well-packaged. Customers appreciate the efficient website and the clarity of information provided throughout the ordering process.
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However, there are notable complaints regarding incomplete deliveries and missed deadlines, with some consumers expressing frustration over unresponsive customer service when issues arise. Instances of items being forgotten in shipments and delays beyond the promised delivery dates are highlighted as significant concerns. Despite these issues, the majority of feedback remains positive, reflecting satisfaction with the overall service quality. Overall, Manutan België is viewed favorably, though improvements in delivery reliability and customer support are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
160
100%
-0.6
● Low
4.4 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.1▼ 0.6
12-month avg
4.4
All-time
4.4
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
4.1
12
Feb 25
4.4
26
Mar 25
4.5
16
Apr 25
4.7
20
May 25
4.2
12
Jun 25
4.7
12
Jul 25
4.5
2
Aug 25
4.9
14
Sep 25
4.2
13
Oct 25
4.5
24
Nov 25
3.0
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 137 positive reviews
Customer service12%
17 mentions
Website & app3%
4 mentions
“Snelle service”
On “Customer service” · Oct 29, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Office Supplies.
Overall rating and review count for this company and similar companies
Leveringstermijn op orderbevestiging niet haalbaar.
Meerdere keren telefonisch contact opgenomen, gingen mij steeds terugbellen maar helaas was dit niet het geval. Na 2 mails te hebben gestuurd eindelijk een antwoord gekregen !!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Levering was niet compleet.
We vroegen 3 veiligheidsstellingen met opvangbakken.
Om de 3 rekken te plaatsen heb je 8 'staande rails' nodig. Er zaten er maar 6 bij. Telefonisch proberen rechtzetten maar de mevrouw aan de helpdesk wou het niet echt begrijpen. Ze dacht dat ik drie losstaande rekken wou, maar dat klopt niet, want dan zouden we 12 'staande' rails moeten hebben om de rekken te kunnen plaatsen.
Uiteindelijk leek ze mee in wat er mis was, maar dan werd ik nog niet geholpen, want ik moest een mail sturen. Op de mail die ik hierover stuurde heb ik 2 dagen later nog geen respons gehad.
Support client doit bcp améliorer
Livraison une grande confusion, retard
Il y a surement eu un bug dans l’encodage de la commande
Après livraison encore des notifications « votre commande sera bientôt livré »
Manutan België is a comprehensive supplier specializing in office, warehouse, and workshop solutions. The company offers an extensive range of over 40,000 products, including office furniture, storage solutions, and various workplace equipment, all available from stock. Manutan caters to a diverse customer base, including businesses of all sizes looking for quality products to enhance their operational efficiency.
With a focus on customer satisfaction, Manutan provides free delivery on orders over €100 and features a dedicated assembly service for its products. The company's commitment to tailored solutions ensures that clients can find the right tools and equipment to meet their specific needs, whether for an office environment or industrial setting. For more information, customers can visit the official website at www.manutan.be.