Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
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2.7
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1,000 reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
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Good service I'm happy 😊
Good service I'm happy 😊
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Ordered but never received package
Ordered but never received package
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Company details
Information provided by various external sources
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Website
www.lycamobile.co.ukAll reviews
1,000 total • Write a review
Showing 321 - 330 of 996 reviews
IB
I just start in April contract for…
I just start in April contract for 2years, contract shows that first 6months I should pay 9£ and after that period 18£. I got first bill 17,27£ there no shows why I paid that amount so I wrote to them and no answer, after that they charged me again for the same bill so I paid twice. I tried contact again and still nothing. No serious. I am not recommend.
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QQ
Before lyca giving unlimitedminutes to…
Before lyca giving unlimitedminutes to call india for £20 top up. now only 1000 minutes rabish services customer care very bad aswell
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SD
Lyca mobile holding my number hostage // cannot swap an eSIM to a new phone and cannot leave their network
AVOID THIS COMPANY AT ALL COSTS!! I had a Lyca UK pre-paid eSIM card in my iPhone for two years, with a phone number that I have become heavily dependent on for social media, WhatsApp etc. In April of this year I upgraded to a newer iPhone. I was not able to transfer the eSIM/number to my new iPhone, so I contacted customer service. Two months of back and forth emailing where they are looking for details which I do not have! The original physical sim card is in the bin. I have answered all of their questions and verified my identity. How hard is it to generate a new eSIM for me to regain access? They have been extremely unhelpful at every single opportunity. They are also refusing to give me a PAC code to allow me to move to another network. They are very frustrating and they take a week to reply each time. I want to keep the mobile number as I depend on it for access to my various social media accounts including WhatsApp. So far, two months later, this issue has still not been resolved. Lyca UK are basically holding my phone number hostage. I have referred the matter to Ofcom, and I would not recommend anyone to use this company for anything no matter how cheap they are. They are a disgrace of a company and I will never give them a penny again
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JC
Very simple process to sign up and very…
Very simple process to sign up and very good value
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