LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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IG
IG
1 reviews
over 1 year ago
5 out of 5 stars

The person was very informative about…

The person was very informative about the device. Very helpful!

Helpful?
over 1 year ago
2 out of 5 stars

Called twice to get answers to more…

Called twice to get answers to more questions. Not nice experience at all! Surely, unintelligent and argumentative. I want an invoice of what exactly I purchased INCLUDING THE BELLS AND WHISTLES ADDED ON BY SHERRY! I will not be signing anything until I get that!

Helpful?
Lori Olsen
Lori Olsen
1 reviews
over 1 year ago
5 out of 5 stars

The ratings.

The ratings.

Helpful?
Julie Wellman
Julie Wellman
1 reviews
over 1 year ago
5 out of 5 stars

Very helpful and friendly people

Very helpful and friendly people

Helpful?
Kim
Kim
1 reviews
over 1 year ago
5 out of 5 stars

Thomas did a very thorough job…

Thomas did a very thorough job explaining the program and it's benefits.

Helpful?
Kathryn
Kathryn
1 reviews
over 1 year ago
5 out of 5 stars

Customer service is always happy to speak with you. Extremely friendly and professional.

The customer service at this company is so good. All through the ordering process as well as making some adjustments to the account after the purchase everybody has been so extremely friendly and efficient. I highly recommend them.

Helpful?
Judy Langemo
Judy Langemo
1 reviews
over 1 year ago
5 out of 5 stars

helpful and respectful

Frankie was very patient and kind dealing with this "non-tekky" customer. He explained each step and helped me find answers to all my questions. It was a pleasure working with this patient man.

Helpful?
RoseAnn
RoseAnn
1 reviews
over 1 year ago
5 out of 5 stars

5 stars

My representative was very knowledgeable, helpful and kind.

Helpful?
over 1 year ago
4 out of 5 stars

Explained product simply

Explained product simply. Price was reasonable.

Helpful?
David Saliba
David Saliba
1 reviews
over 1 year ago
5 out of 5 stars

Enrollment services Representative…

Enrollment services Representative Amera was very kind and supportive. She helped us get the right device and was very helpful.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great experience

Great experience! Thank you for installing trust and reassurance.

Helpful?
Carolyn
Carolyn
1 reviews
over 1 year ago
5 out of 5 stars

Very Helpful!

Christina was so helpful and patient with me.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

They were very informative and did…

They were very informative and did pressure me at all to buy.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Sherry was very nice and she was…

Sherry was very nice and she was thorough

Helpful?
over 1 year ago
1 out of 5 stars

The worst company don’t use them

The worst company don’t use them. I ordered for my mother and the unit kept going off. I called and the company advised me a different unit would be more suitable. I sent back the original and they resent me the same necklace she already had. I called again they apologized and sent they would send a return label and mail the correct unit. Now I’m returning a second unit. The new unit would be over nighted. A week later i call again they are waiting for the post office to pick up the unit and the unit is somewhere in the building they don't know where. Not sure why I was told they would overnight it. They don’t know how long it will take to locate it and send it out. I cancelled what a nightmare.

Helpful?
customer
customer
1 reviews
over 1 year ago
4 out of 5 stars

Very helpful and informative

Very helpful and informative

Helpful?
Art Clinton
Art Clinton
1 reviews
over 1 year ago
5 out of 5 stars

Needed alert device for mom after bathroom fall

Great service quick and easy. Frankie was professional and

Helpful?
Todd
Todd
1 reviews
over 1 year ago
5 out of 5 stars

Good experience

Justin was very easy to work with and explained the options clearly

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Tom was very kind, thorough and polite

Tom was very kind, thorough, and polite. He explained everything clearly and answered all my questions with kindness.

Helpful?
customerMark
customerMark
1 reviews
over 1 year ago
5 out of 5 stars

Person who helped me was kind and…

Person who helped me was kind and knowledgeable

Helpful?

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