LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great Customer Service

I forgot her name, but the customer service agent was incredibly helpful. She answered all my questions and was very kind and thorough.

Helpful?
Cindy Soto
Cindy Soto
1 reviews
over 1 year ago
5 out of 5 stars

The rep was very knowledgeable and…

The rep was very knowledgeable and patient.

Helpful?
Sammy Guerra
Sammy Guerra
1 reviews
over 1 year ago
5 out of 5 stars

Dependable Service

I. Desperately. Needed Extra. Help Then. I. Found LifeStation It Offers Me Everything I. Need. At. A. Reasonably Great Price. Thank You. Lifestation For. Being. Part. Of. My Life

Helpful?
over 1 year ago
5 out of 5 stars

Jordan was very helpful and informative

Jordan was very helpful and informative

Helpful?
Gloria
Gloria
1 reviews
over 1 year ago
5 out of 5 stars

Very pleasant and helpful

Very pleasant and helpful

Helpful?
Jane O
Jane O
1 reviews
over 1 year ago
2 out of 5 stars

I was given all the information and I…

I was given all the information and I gave my credit card info and THEN SHE SAID it would be 5-7 days for delivery. I TOLD HER I was leaving to go back to Illinois could I pay for rush delivery. She said NO. I SAID maybe I will look for a company that can deliver quicker. She said it was too late for me to change my mind the order was already processed at that moment. She continues to say “it would cost me more to go somewhere else and that my refund that she just processed would take 7 to 10 days so I really was stuck and had no choice. My suggestion is let people know upfront how long it’s going to take to receive it because maybe that makes a difference whether they go with your company or look for someone where they can get it quicker because in this case I have to go back home and my dad will be alone here, I would’ve liked the alert before I went back so I could explain it to him so that we could test it but now he hast to do that on his own and I hope it works out so like I had no options

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Informative rep and compared to 4 other…

Informative rep and compared to 4 other alert devices this checked off more of our purposes and price satisfaction. Guess we will see how it works for my 90 year old father.

Helpful?
Eleanor
Eleanor
1 reviews
over 1 year ago
5 out of 5 stars

Agent was knowledgeable and answered my…

Agent was knowledgeable and answered my concerns about the info the gps bracelet will allow me to be more independent,

Helpful?
Ray H.
Ray H.
1 reviews
over 1 year ago
5 out of 5 stars

Sherry

Sherry, the service rep., was a great help.

Helpful?
Dale
Dale
1 reviews
over 1 year ago
5 out of 5 stars

Justin was courteous

Justin was courteous, professional and knowledgeable. Great experience!

Helpful?
over 1 year ago
5 out of 5 stars

Sherry didn't make it feel like I was…

Sherry didn't make it feel like I was buying a service or a device. She gave me ways to feel save again Talking with Sherry felt like talking with a family member that cares about what's best for your health and safety. If anyone ask me how to get one I would give them the number and tell them to ask for Sherry she not a sales person she like family by the time you're done with the call

Helpful?
Manuela S.
Manuela S.
1 reviews
over 1 year ago
5 out of 5 stars

Very pleased with the service

Very helpful got what I needed was not disappointed with everything.

Helpful?
Diana Dou
Diana Dou
1 reviews
over 1 year ago
1 out of 5 stars

I've been scammed!

I tried to cancel the product when I didn't receive it when promise, but they told me I couldn't cancel it. I had to give it to the mailman to send it back. I never see the mailman, and if I do, he's gonna tell me he can't send it back!

Helpful?
Mystical Penn
Mystical Penn
1 reviews
over 1 year ago
5 out of 5 stars

Love

They were patient and courteous to my disability.

Helpful?
Lisa
Lisa
1 reviews
over 1 year ago
5 out of 5 stars

Life Station

Called Life Station to get my mom set up with an alert system for her home. The representative was friendly, knowledgeable, and helpful. I have not received her package yet ( to soon) but I am confident it was a good decision.

Helpful?
Tammy
Tammy
1 reviews
over 1 year ago
5 out of 5 stars

Very professional on the phone

Very professional on the phone

Helpful?
Bobbi
Bobbi
1 reviews
over 1 year ago
5 out of 5 stars

The representative was very…

The representative was very knowledgeable and helpful regarding information about the device. It was a delightful talking to her.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Bechoy was very understanding when…

Bechoy was very understanding when dealing with aging parents.

Helpful?
Pamela Haenni
Pamela Haenni
1 reviews
over 1 year ago
5 out of 5 stars

Sherry

The person I spoke to, her name was Sherry, was friendly, helpful and seemed very knowledgeable about the product and the service.

Helpful?
over 1 year ago
1 out of 5 stars

Stay far away

These people charged my credit card without permission. Scam artist stole 99$ me suing them soon.

Helpful?

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