Leonardo Hotels Cyprus is exceptionally well-rated by customers. Customers particularly appreciate service.
Had a good stay overall. The hotel has a big, well-kept territory, which was really nice to walk around. The room price was great, though the window didn’t open and it faced the reception, so it could get a bit noisy. The water park was smaller and quite packed, but still fun. Food was decent and matched the 4-star level. Good value for the money!
I Catherine Charlesworth went to this hotel and like many other were appalled at the food. It was not edible at all. I left after 2 days having booked 14 days all inclusive and they refuse to give me a refund. I spent £ 1671 on 2 days! They treat elderly citizens so badly. I'm 82 and learned a very important lesson: all tha5 glitters is not gold!
RECOMMENDED!! Great choice.
I stayed at Leonardo Cypria Maris in Paphos from 21st January to 14th February 2024 and the food was very poor! I'm lactose and gluten intolerant with IBS and Acid Reflux disease so food is difficult. I flagged this with Mercury holiday the day after I arrived because I was struggling to find food and there wasn't a lot of labels. Mercury referred me to the rep in Cypus and to simplify the issue I asked for a smoothie for breakfast.The hotel agreed to make the smoothie but wanted me to pay for it even though it was in place of breakfast. I had booked an all-inclusive package but downgraded to half board after I had a meeting with Christiana from guest relations and Sotoris the catering manager. They had team nights in the restaurant so agreed to do meals for me when they thought I would struggle but it didn't make alot of difference. On Greek and Cypruiot night the food was much better but often too salty to be eaten!! When I returned to the UK I contacted Mercury Holidays to get my refund for the downgrade from all inclusive to half board and they said Cypria Maris claimed I hadn't downgraded but accepted the smoothie and 4 meals per week in place of all inclusive! I didn't drink and had no snacks so why would I accept 4 meals per week and smoothie as all inclusive!! Mercury had emails confirming that downgrade which was agreed by Clare from the Nicosia office but deleted them so I had to raise a dispute with my credit in order to get a refund. If you are a food lover and have any food intolerance or allergies you should avoid this hotel! The location was okay and the entertainment from Monday to Friday was good,especially Chris Andre but there was nothing else positive about this hotel..
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Oh my God. Katarina, mateo, chrystalla, sabina and rebecca made our holidays! Super friendly and polite and VERY knowledgeable of drinks and locality. Honestly the best bartenders ibe ever had the pleasure to be around. I would recommend 1000% . They will show yiu a good time . Thank you so much!!!!!
Date of experience: June 19, 2024
Arrived at the hotel with my family on 28th of April where we spent 7 days. The hospatiiity was great, cleanliness of the hotel was 10/10. Galinda was very friendly lady who provided us with clean towels daily as well as making sure our room was at all time clean and tidy (rm 5025) a lot of entertainment for the children. The food was good and overall the staff were very helpful and friendly. I recommend this hotel
Date of experience: May 4, 2024
US
Just back from a family holiday at The Leonardo Bay and had a fantastic holiday. Lots to do for our grandchildren. They had the best time ever. The staff lovely and friendly. We went all inclusive and the food was great with lots of variety. Would definitely recommend this hotel.
Date of experience: April 9, 2024
Excellent Hotel. Had 3 weeks in a comfortable room and a good sea view. Meals were very good and there was plenty of choice forever ones taste. Entertainment on every night. Staff were very helpful and pleasant. We had a very good holiday. Thank you all.
Date of experience: March 16, 2024
US
We are staying at Leonardo Plaza Cyprus Maris beach hotel. Great hotel so far. Here for a few days holiday. First day so far, everything is great. Hotel by the beach and our room had the sea view which was really nice. We had booked all inclusive so everything included. We had great food at the dinner, really tasty food compared with other hotels. Will return for sure and highly recommend this hotel. We were served my Stefan and Tamara, they were really good also other staff were good too.
Date of experience: February 29, 2024
Stayed there more than once, very pleasant atmosphere, friendly staff, just did not like that during breakfast I saw the breakfast boss telling off staff members in public.
Date of experience: August 31, 2022
Stayed at the Leonardo cypria maris beach hotel and spa for 10 days may 2022 with my sister it was amazing the staff are brilliant the rooms everything you could ask for the food fabulous especially the 3 separate restaurants right on the beach which was great fabulous location Helen on reception was amazing can I just give a big shout out to Emilia customer relations she went above and beyond her duties making sure any issues (or not in our case) were dealt with such a friendly lady nothing was too much trouble for her an asset to the hotel for sure we actually booked to go back this September on our last day of our holiday fabulous amazing
Date of experience: June 5, 2022
We stay atLeonardo Plaza Cypria Maris Beach Hotel Paphos in April and was lovely, Staff was amazing specially the shisha boys was make our holiday special. Very lovely experience in total.
Date of experience: May 2, 2022
