Good experience
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
4.8
Excellent
100 reviews
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💬Hasn't replied to negative reviews
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Review summary
Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Fiona was very helpful in sorting out…
Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!
I had a great experience
I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.
Moved into a new build
Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️
Company details
Information provided by various external sources
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Website
www.leeputilities.co.ukAll reviews
100 total • Write a review
Showing 71 - 80 of 96 reviews
NW
Reduced my monthly direct debit.
Lady was jolly, happy & very helpful. She made a plan to arrange a refund & reduce my monthly direct debit. Explained where I could find the serial number for my meter on the bill. Advised that I could put in metre reading rather than accepting the estimated bill. So refreshing to have someone who listened to what I needed & wanted to happen & did it. A lovely call.
Date of experience: May 16, 2025
AW
excellent service
Prompt answering of the phone. Really helpful guy who was friendly and knowledgeable. He answered my query fully and checked there were no other issues before I rang off.
Date of experience: May 15, 2025
VV
Customer services were very quickly to…
Customer services were very quickly to reply and understood my query - I dealt with Hannah
Date of experience: May 14, 2025
SA
SAJID ABBASI
US
I received excellent customer support
I received excellent customer support. The representative was highly professional and resolved my issue quickly and efficiently. I am very impressed.
Date of experience: May 14, 2025
CB
Very helpful and easy to deal with
Very helpful and easy to deal with. Sorted out setting up account and direct debit without any fuss.
Date of experience: May 14, 2025
CS
Really appreciate the lady I spoke to
I spoke to a lovely lady called Jadine I have learning difficulties and bad mental health and she was carm with me she explained things to me in a way I can understand what she means she was amazing had a lot of patience with me I am so grateful and very much appreciate her help thank u jadine I hope u get a chance to read this
Date of experience: May 14, 2025
KR
Great service.
Great service. Fiona was excellent with dealing with the issue
Date of experience: May 14, 2025
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