Good experience
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
4.8
Excellent
100 reviews
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Review summary
Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
✨
Based on reviews, created with AISee what reviewers are saying
Fiona was very helpful in sorting out…
Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!
I had a great experience
I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.
Moved into a new build
Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️
Company details
Information provided by various external sources
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Contact info
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Website
www.leeputilities.co.ukAll reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
KF
Thank You for the Outstanding Support
I didn’t expect to receive such heartfelt service since relocating to London in 2021, but I felt truly supported during my recent call. Speaking with your operator, Gemma, gave me a genuine sense of comfort. I may not yet know the outcome, but I already feel fortunate to have spoken with the right person. It’s rare to come across someone so empathetic and professional, and I believe having an employee like Gemma on your team makes a real difference. Her kindness stood out, and I just wanted to express my sincere thanks.
Date of experience: May 22, 2025
MW
I recently phoned to discuss a payment…
I recently phoned to discuss a payment plan. Spoke to a lady called Jadine who was extremely helpful, professional and friendly. I was expecting it to be a very long winded process but Jadine’s service made it very simple and pain free.
Date of experience: May 21, 2025
M
Martyn
US
The person I spoke with sorted things…
The person I spoke with sorted things out for me immediately. My rating is only 4 out of 5 because I followed the instructions provided on paper in terms of sending Leep the documents they needed by email only to receive a message saying that the particular email address concerned was no longer being monitored- hence the need for a phone call instead.
Date of experience: May 20, 2025
CR
Positive
I just spoke to Jadine about an account query - What a very pleasant conversation - Thank you!
Date of experience: May 20, 2025
JA
Thanks Kelly for great customer service
I would especially like to commend Kelly for all her help. She was very patient and helpful, she made the entire process very clear and easy.
Date of experience: May 19, 2025
MS
She was soo smooth and quick phone call…
She was soo smooth and quick phone call with company, and she's friendly thanks.
Date of experience: May 19, 2025
LK
Hannah was very helpful and quick on…
Hannah was very helpful and quick on the phone, got me sorted
Date of experience: May 19, 2025
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