Good experience
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
4.8
Excellent
100 reviews
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💬Hasn't replied to negative reviews
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Review summary
Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Fiona was very helpful in sorting out…
Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!
I had a great experience
I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.
Moved into a new build
Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️
Company details
Information provided by various external sources
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Contact info
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Website
www.leeputilities.co.ukAll reviews
100 total • Write a review
Showing 91 - 96 of 96 reviews
R
Riyaad
US
Brilliant
Wow Hannah and the entire Leeps network have been superbly amazing! I am so impressed with the efficiency, email replies (almost immediate) and great service as well as refund on my account, when renting out and moving elsewhere. Even helping me decide who the new supplier was to my area. (Sadly NOT Leeps!). Very professional, so friendly and clearly excellent at your role Hannah. You are an asset to your company and thanks for sharing kindness and happiness via each email.
Date of experience: April 29, 2025
MK
Miss Kay
US
Difficult to engage with
When going to the website I cannot log in meaning I can't get view statements. In 4 months I've never reveieved a statement I set up a direct debit this has never been set up. Unfortuantly I'm unable to change suppliers or I would. Avoid
Date of experience: April 28, 2025
LB
Very helpful
Very helpful, didn’t make this a complicated exercise which was brilliant as other set ups for utilities has been. All sorted and everything explained easily/ thank you
Date of experience: April 25, 2025
LV
AVOID this “company”
AVOID this “company”. They sent me bills for the wrong meter number for a year, my water bill was very high (£300 for 2 months) I sent them several e-mails asking them why is it so high. They didn’t even try to find out, just offering a direct debit to clear my “debt”. Then months later I found out INSTEAD of them the serial number of the water meter is not even mine… Nobody took care about it. Now I have a huge overpayment and they doesn’t take the responsibility. My housing association clearly said to find the exact serial number of the water meter is the water supplier’s responsibility.
Date of experience: April 25, 2025
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