Review summary

Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

O
Good experience

This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)

Fiona was very helpful in sorting out…

Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!

I had a great experience

I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.

Moved into a new build

Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️

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All reviews

100 total • Write a review

Showing 81 - 90 of 96 reviews
M

MH

US

5 out of 5 stars

Quick to answer, and Great help.

Called just to check up on some minor details and a previous payment too, and Fiona was really helpful, concise, and friendly too. Overall very happy with the quick response and customer service too.

Date of experience: May 12, 2025

KT
5 out of 5 stars

Awaiting Refund

I have outstanding credit on my account and was hoping to get it back. Hannah was on the case! Quick to answer and solve my issue and i await my refund, thank you!

Date of experience: May 9, 2025

GJ
5 out of 5 stars

New customer

Called to set up a new account and so glad I got Hannah she was quick and efficient. Explained everything in detail thank you Hannah it’s good to know there is people like you ready to help

Date of experience: May 9, 2025

KK
5 out of 5 stars

Great service by Hannah from Leep…

Great service by Hannah from Leep utilities

Date of experience: May 9, 2025

SB
5 out of 5 stars

Great service

Hi everyone, if you are thinking of using Leep Utilities please give them a try, thank you very much for your help Jessica, very kind and professional customer service, you got everything sorted very quickly and only took a few minutes to move from the old address to the new one, I can't fault Leep service everything works fine and it is quite easy to get everything sorted online and only had to call them 1 time in 3 years, I used them for 2 properties so far all good !

Date of experience: May 9, 2025

A
5 out of 5 stars

Excellent service

Just called Leep Utilities got straight through, lady was extremely helpful and very efficient, dealt with my queries, very happy with the service provided today.

Date of experience: May 8, 2025

of
5 out of 5 stars

Good Customer Service and very…

Good Customer Service and very knowledgeable💯…

Date of experience: May 8, 2025

c
5 out of 5 stars

Very helpful!

Sarah was so helpful and used common sense to come up with my payment plan. It's a real weight off my mind, so thank you.

Date of experience: May 6, 2025

SR
5 out of 5 stars

Great customer service

I received a call from Hannah regarding a late payment, which occurred because my email address was misspelled during registration. She was very kind and helpful in guiding me through setting up a direct debit. It was a pleasure communicating with her. Also, the call quality was excellent, which made her clear and easy-to-understand communication even more effective.

Date of experience: May 2, 2025

CD
5 out of 5 stars

Laura was very helpful with helping…

Laura was very helpful with helping setting up my utilities made moving a little less stressful, very good communication and very professional.

Date of experience: May 1, 2025

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