Good experience
This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)
4.8
Excellent
100 reviews
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Review summary
Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Fiona was very helpful in sorting out…
Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!
I had a great experience
I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.
Moved into a new build
Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️
Company details
Information provided by various external sources
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Website
www.leeputilities.co.ukAll reviews
100 total • Write a review
Showing 41 - 50 of 96 reviews
NK
Outstanding Customer Service from…
Outstanding Customer Service from Michelle at Leep Utility I recently noticed an increase in my monthly direct debit and called Leep Utility for clarification. Michelle answered my call right away and provided excellent service. She was patient, thorough, and took the time to clearly explain the breakdown of my water bill and the reason behind the increased payment. It was my first time contacting Leep Utility, and I couldn’t be more impressed. Michelle’s professionalism and friendly approach made the experience smooth and reassuring. Top-notch customer support – thank you, Michelle!
Date of experience: June 4, 2025
DI
Great Customer Services
I have used Leep Utilities from the beginning of this year and I would say I have consistently received top notch customer service. I make a call to get queries and I get resolutions in the shortest possible time. This afternoon, Jessica attended to me on some queries I needed and within seconds she sorted me out. Thank you so much Leep Utilities for such amazing customer services, I will definitely recommend to family and friends.
Date of experience: June 4, 2025
Mh
Nice customerservice
Jessica was very polite and helpful. She answered all my questions quickly. Was nice to talk to her. Thank you for your help.
Date of experience: June 4, 2025
SB
Very helpful and friendly service
Very helpful and friendly service. Jessica showed great knowledge in offering advice and resolved the issues I phoned for. Thank you.
Date of experience: June 3, 2025
S
Professional manner with a personal…
Professional manner with a personal approach. Service was excellent from the start to finish with great attention to detail. Would definitely recommend With Energy thanks to Fiona!!
Date of experience: June 3, 2025
BL
Jessica listened to my query and was…
Jessica listened to my query and was super helpful. She stayed on the phone and made sure the issue was resolved before the call ended. Thank you
Date of experience: June 2, 2025
R
RM
US
60% increase from last year's bill
I was shocked to find out today that my water bill has increased by nearly 60% from last year - up from £27pm to £50pm. I find that difficult to understand considering our consumption has barely changed. In the context of a cost of living crisis, I find this unjustifiable.
Date of experience: May 30, 2025
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