Review summary

Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

O
Good experience

This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)

Fiona was very helpful in sorting out…

Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!

I had a great experience

I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.

Moved into a new build

Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️

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All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
MS
5 out of 5 stars

Jadine is awesome

Jadine is awesome, very professional and supportive

Date of experience: June 11, 2025

C
5 out of 5 stars

I have just moved homes and called to…

I have just moved homes and called to set up my account. Michelle was incredibly helpful and approachable. She made the whole process very easy, clear and simple to understand. This was my first interaction with Leep, and Michelle has set the bar high for any future calls.

Date of experience: June 11, 2025

XX
5 out of 5 stars

I had a great experience with LeeP…

I had a great experience with LeeP Utilities. Sarah was especially helpful—she responded quickly, updated my meter reading and account details without any hassle, and was very kind and professional throughout. Excellent customer service. Thank you!

Date of experience: June 11, 2025

NI
5 out of 5 stars

Gemma was nice and very helpful with…

Gemma was nice and very helpful with setting up my water account. Process took only 5 minutes.

Date of experience: June 10, 2025

A

AA

US

5 out of 5 stars

Very helpful

Very helpful. Listened attentively and was able to help with my queries. Worked within own knowledge and when not sure was also able to acknowledge it. Thank you Jessica

Date of experience: June 10, 2025

J
5 out of 5 stars

No fuss, no waiting, great customer service.

My query was answered very promptly by Tia. Very helpful and informative. Things were dealt with swiftly. Was expecting to be on hold for a long time which you usually are with energy companies so was surprised when the call only took 7min. Great customer service! Jeff

Date of experience: June 10, 2025

DB
5 out of 5 stars

Phone answered promptly

Phone answered promptly. No tinnymisic when on hold briefly. Staff efficient and helpful

Date of experience: June 9, 2025

H
5 out of 5 stars

I spoke to Muhammad last week and he…

I spoke to Muhammad last week and he was great! He helped us set up our payment plan and made the whole process super easy. He was very proffesional and honestly just a true gentleman. Really appreciated how he handled everything!

Date of experience: June 8, 2025

AJ
5 out of 5 stars

I have spoken to an agent from Leep…

I have spoken to an agent from Leep utilities to check about my bill and she listened very carefully and sorted out everything with pleasure.

Date of experience: June 6, 2025

MV
5 out of 5 stars

No Repeated Calls and Emails…

Hannah understood my query and sorted it out very efficiently. Thank you.

Date of experience: June 5, 2025

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