Review summary

Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

O
Good experience

This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)

Fiona was very helpful in sorting out…

Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!

I had a great experience

I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.

Moved into a new build

Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️

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All reviews

100 total • Write a review

Showing 51 - 60 of 96 reviews
SP
5 out of 5 stars

Hannah was super polite and…

Hannah was super polite and professional and gave so much of positivity ! Keep it up !

Date of experience: May 30, 2025

PG
5 out of 5 stars

Excellent customer service experience

From my initial contact with Leep Utilities (Fiona) when I had a query on excessive water usage, I was offered constructive advice on how to determine the source of a leak. On second and subsequent contacts the customer service agent (Hannah) was extremely helpful, patient and supportive resolving a stressful situation and put into place account management settings to assist going forward. I could not have wished for a more proactive and positive experience, thank you.

Date of experience: May 29, 2025

ro
5 out of 5 stars

So easy and friendly to deal with

So easy and friendly to deal with

Date of experience: May 29, 2025

L
5 out of 5 stars

Polite

Polite, informative and helpful. Thank you

Date of experience: May 29, 2025

EI
5 out of 5 stars

Michelle was very happy to help

Michelle was very happy to help, cheerful and lovely to speak to. Thanks

Date of experience: May 28, 2025

ŽM
5 out of 5 stars

Great experience with customer service

Great experience with customer service

Date of experience: May 27, 2025

TA
5 out of 5 stars

Received a great customer support from…

Received a great customer support from Jessica in moving-out process. Professionally dealt with closing bill statement and in within couple of days. Thanks again! Tawfik

Date of experience: May 24, 2025

J

JE

US

5 out of 5 stars

First class customer service

First class customer service. Following a recent family bereavement Leep (Hannah) have been caring, sensitive and understanding of our situation and have dealt with our queries with the utmost sensitivity. Thank you Hannah & Leep.

Date of experience: May 23, 2025

a
5 out of 5 stars

Satisfactory experience

Satisfactory experience to speak with a well trained professional which guided me on how to pay my bills seamlessly. Thank you

Date of experience: May 23, 2025

C
5 out of 5 stars

Really helpful

Really helpful. Dealt with my query easily and in a friendly yet professional manner.

Date of experience: May 22, 2025

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