Really helpful service
Really helpful service
4.7
Excellent
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
mobile plan
I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.
Fab service from Akshay
Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊
I'm in France buyed 3GB spend money…
I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lebara.co.uk
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
LV
Akchay
I would like to express my sincere thanks to Akshay from the customer service team for his excellent assistance in helping me cancel my mobile purchase with Lebara. He was professional, patient, and very understanding throughout the process. His clear communication and willingness to help truly stood out. Thank you for your great support!
Date of experience: June 30, 2025
NH
I had an issue with a plan renewal
I had an issue with a plan renewal. I was assisted by Shubham Suryavanshi. He was really helpful and very quick with the responses. I am happy with the service.
Date of experience: June 30, 2025
MI
Great service
Great service! Good communications! All done!
Date of experience: June 29, 2025
AA
Netrajeet my advisor was very helpful…
Netrajeet my advisor was very helpful and was very patient with me and also listened to all of my concerns. I was able to solve my matter on the phone call with him. I appreciate his effort.
Date of experience: June 29, 2025
MF
Agent gave help I was asking for and…
Agent gave help I was asking for and answered all questions.
Date of experience: June 29, 2025
PR
Excellent advisor I found on chat.
Excellent advisor I found on chat.
Date of experience: June 29, 2025
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