Review summary

Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

KS
mobile plan

I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.

T
Fab service from Akshay

Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊

M
I'm in France buyed 3GB spend money…

I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service

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All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
LL
4 out of 5 stars

Very pleasant and clear instructions

Very patient with my confusion over transferring my number from EE. His instructions very clear and very pleasant attitude.

Date of experience: July 1, 2025

TP
5 out of 5 stars

Really good experience

Really good experience. Punit J was very helpful, friendly, efficient and addressed my concern very quickly

Date of experience: July 1, 2025

HH
5 out of 5 stars

Raviraj Singh the customer service…

Raviraj Singh the customer service agent was brilliant, resolved my issue within seconds

Date of experience: July 1, 2025

R
5 out of 5 stars

Benazir was helpful and quick

Benazir was helpful and quick. Got the job (a simple refund) done within minutes. Excellent work.

Date of experience: July 1, 2025

AA
5 out of 5 stars

The agent (Siddh Pawar) who handled my…

The agent (Siddh Pawar) who handled my call was brilliant. He is a true professional and very customer focused. He is the best so far.

Date of experience: July 1, 2025

k
5 out of 5 stars

Port in request had to be done via web…

Port in request had to be done via web chat as the website wouldn't allow it. Nevertheless Shubhangi A helpded and sorted it all out many thanks

Date of experience: July 1, 2025

SC
5 out of 5 stars

A very helpful person

A very helpful person, willing to go above and beyond. Nothing but praise for this person named Ratuja

Date of experience: July 1, 2025

V
5 out of 5 stars

Punit is very good person and very calm…

Punit is very good person and very calm behavior and he give ma all my questions answered properly and really appreciate about this . Thank u punit

Date of experience: July 1, 2025

TS
5 out of 5 stars

Aniket did a great job handling my top…

Aniket did a great job handling my top up refund request.

Date of experience: July 1, 2025

ST
5 out of 5 stars

PAC code to keep existing numbers

BHAVANA guided me to check if our old numbers have been successfully transferred from O2 to Lebara, my problem could efficiently be resolved.

Date of experience: July 1, 2025

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