Review summary

Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

KS
mobile plan

I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.

T
Fab service from Akshay

Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊

M
I'm in France buyed 3GB spend money…

I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service

Company details

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
mw
5 out of 5 stars

Fantastic quick and efficient service…

Fantastic quick and efficient service plus very helpful.

Date of experience: July 20, 2025

I
5 out of 5 stars

Shruti Nikhare was extremely helpful.

Shruti Nikhare was extremely helpful.

Date of experience: July 20, 2025

P
5 out of 5 stars

Great

Good friendly experience all problems sorted out without any issues in a rapid fashion

Date of experience: July 20, 2025

ft
4 out of 5 stars

Good customer service from this…

Good customer service from this staff Yogirag.Bravo

Date of experience: July 20, 2025

CD
5 out of 5 stars

quick resolve and cheaper deal

quick resolve and cheaper deal

Date of experience: July 20, 2025

AZ
5 out of 5 stars

Hello Lebara

Hello Good morning all I had exelaint service by Shruti Nikhare and she gave me a plan with save my money . Thanx

Date of experience: July 20, 2025

A
5 out of 5 stars

Akshay is doing a fantastic job for my…

Akshay is doing a fantastic job for my request, he helped to amend the order instantly and resolved my problem! Well done!!

Date of experience: July 20, 2025

R
5 out of 5 stars

helpful and fast assistance

Yes helpful and fast , Akshay helped me very quickly, fast response and straightforward answers.

Date of experience: July 20, 2025

Ro
5 out of 5 stars

Darshan was really helpful and the…

Darshan was really helpful and the service with him was calm during my call on 07/19/2025. I am really appreciative of his help.

Date of experience: July 20, 2025

ph
5 out of 5 stars

Spoke to Diksha Kirtiwar

Spoke to Diksha Kirtiwar. She was helpful and explained the situation concisely and clearly. Grateful for the offer of free credit as a goodwill gesture.

Date of experience: July 19, 2025

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