Really helpful service
Really helpful service
4.7
Excellent
1,000 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
mobile plan
I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.
Fab service from Akshay
Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊
I'm in France buyed 3GB spend money…
I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lebara.co.uk
All reviews
1,000 total • Write a review
Showing 121 - 130 of 996 reviews
CV
The person who assisted me is Niyama
The person who assisted me is Niyama, he helped me a lot, friendly, good customer service…
Date of experience: July 18, 2025
j
clear instructions to follow
clear instructions to follow
Date of experience: July 18, 2025
AF
Great support process
Great support process, got me connected to SHUBHAM SURYAWANSHI very quickly who was swiftly able to cancel and refund a SIM I no longer had access to. A breath of fresh air compared to many other companies who make it a royal pain in the backside to get any support.
Date of experience: July 18, 2025
VD
the chat support was excellent,
the chat support was excellent, but as an old customer i was hoping to get same offers as a new customer.
Date of experience: July 18, 2025
SB
Great customer service from Selvaraj
Selvaraj answered my query very promptly and sorted my data issue. He was very polite and gave me some extra data too.
Date of experience: July 18, 2025
HN
Nagmukesh helped me a lot
Nagmukesh helped me a lot, as a traveler who stucked in iran because of war unfortunately i lost my connection to my family but with his help I connected them again.
Date of experience: July 18, 2025
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