Review summary

Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

KS
mobile plan

I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.

T
Fab service from Akshay

Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊

M
I'm in France buyed 3GB spend money…

I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 111 - 120 of 996 reviews
AW
5 out of 5 stars

The Gentleman was understanding

The Gentleman was understanding , astute, understood everything I said , even read between lines when I wasn't sure. Then he helped me with some free credit as I stupidly bought a new SIM rather than a bundle on my existing SIM . Great customer service and a credit to your business

Date of experience: July 18, 2025

AD
5 out of 5 stars

My experience was smooth with bhavana…

My experience was smooth with bhavana and she resolved my issue real quick. Thank you for the help

Date of experience: July 18, 2025

KB
5 out of 5 stars

Kunal Punjabi has sorted out my issues…

Kunal Punjabi has sorted out my issues in connection and he guided well

Date of experience: July 18, 2025

rw
5 out of 5 stars

Great service

Phoned for help and got through straight away, very helpful and knowledgeable and sorted my issue straight away. Great.

Date of experience: July 18, 2025

J
5 out of 5 stars

Akshay resolved my query swiftly

Akshay made my refund completely painless. He was succinct and resolved my request in no time at all. Thanks Akshay!

Date of experience: July 18, 2025

Rt
5 out of 5 stars

Lebara brilliant network and support

Lebara and Selvaraj in particular were very quick in dealing with any issues

Date of experience: July 18, 2025

MM
5 out of 5 stars

Very helpful conversation

Very helpful conversation

Date of experience: July 18, 2025

TM
5 out of 5 stars

My customer service guy Yogiraj was so…

My customer service guy Yogiraj was so helpful and guided me through my registration process with ease. If it hadn’t of been for him, I wouldn’t have been able to do it. polite and courteous as well. So thank you. 😊

Date of experience: July 18, 2025

IS
5 out of 5 stars

Selvaraj the agent answered my…

Selvaraj the agent answered my questions very well and professionally. Price offered was ok also.

Date of experience: July 18, 2025

Z

ZD

US

5 out of 5 stars

Clear

Clear, competent, polite

Date of experience: July 18, 2025

Previous1•••111213•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.