Review summary

Kate's Clothing is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

W
I cannot give more than 5 stars so 5…

I cannot give more than 5 stars so 5 stars it is! I wasn't sure which size due to my shape so contacted using the form. Within a very short space of time I had a very friendly, detailed and helpful response. I ordered the size suggested and...wow! The item is really well made - stunning actually - and fitted incredibly well. Absolutely adore it! I will defintiely be using Kate's Clothing again - often ;) Quick delivery with protective packaging too. Absolutely recommend!

EC
Absolutely incredible

What can I say, absolutely fantastic. I’ve been ordering for years and Kate has always been so kind and patient with any questions i’ve had. The one return I did (wrong size for me) was seamless and easy. I had bought a belt months ago and a stud came loose (I wear it every day and haven’t been gentle with it so it was not surprising) , Kate was quick to respond and sent me out a replacement not once but TWICE!! Honestly what stellar customer service. All of the items are such good quality and I’m definitely a loyal customer for life. Also subscribe to the email list, her sales and discount codes are top notch and NO spam!! 10/10 Kate should be glowing with pride over her buisness.

This company is brilliant and I would…

This company is brilliant and I would highly recommend them. I recently had a few times that had arrived faulty/damaged and Kate's clothing sorted this so quickly and I received replacement items the next day. Have placed a few orders from this company and the customer service is awesome.

A+ great online store.

I'm about due a new order from Kate's clothing soon I think, I have ordered several times before, everything came as expected, and on time or early, quality fabrics, nice fitting, nice feeling and gorgeous clothes, I've even had friends who aren't usually in toy goth thing tell me how great some things I have had from here look.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

100 total • Write a review

Showing 51 - 60 of 96 reviews
J
5 out of 5 stars

Absolute Favourite clothing company

I've recently dramatically changed size, and Kate's was wonderfully supportive at recommending what I should do when things don't fit and are SUPER popular. Also happy to respond (when possible) about the fit of things. Anything that wasn't true to my liking, sizing or faulty (through no fault of theirs I've seen), has always swiftly been dealt with - Better than some companies through Covid. Just wish I'd more funds!

Date of experience: October 1, 2020

SD
5 out of 5 stars

5 star service

The service is fast, responsive and first class. Always , fast delivery and if there is ever an issue it is dealt with quickly and in a positive and professional manner I highly recommend this company for all your gothic needs thank you xx

Date of experience: October 1, 2020

IF
5 out of 5 stars

Excellent service

Excellent service! The orders shipped almost immediately and arrived within week and a half (international shipping). The goods were packed carefully and arrived in excellent condition.

Date of experience: October 1, 2020

FJ
5 out of 5 stars

Perfect

Perfect ! Fast shipping and customer service perfect too 💜

Date of experience: October 1, 2020

AW
5 out of 5 stars

I have bought many things from Kate’s…

I have bought many things from Kate’s Clothing over the years, and I’ve never really had an issue, I needed to size up once and they couldn’t have been more accomodating. Highly recommend, absolutely lovely friendly customer service.

Date of experience: October 1, 2020

RW
5 out of 5 stars

I have been buying from Kate's Clothing…

I have been buying from Kate's Clothing for many, many years now. The customer service has always been amazing. Any problems have always been dealt with politely and professionally. Kate's have been going above and beyond for their customers for many years.

Date of experience: October 1, 2020

LM
5 out of 5 stars

Love Kates Clothing

Love Kates Clothing! Purchased many items over the years without issue. So nice to buy from a retailer who actually takes pride in what they do!

Date of experience: October 1, 2020

TS
5 out of 5 stars

Excellent customer service

Excellent customer service, really easy returns if you need to exchange etc, highly recommend!

Date of experience: October 1, 2020

RB
5 out of 5 stars

Excellent shop

Excellent shop, gorgeous items, the best customer service ever and the fastest shipping! Cannot recommend Kate's Clothing enough!!!!

Date of experience: October 1, 2020

EB
5 out of 5 stars

Best alternative shop

Always speedy deliveries. Quick to answer any queries. Great store and great staff. Will always shop at kates clothing.

Date of experience: October 1, 2020

Previous1•••567•••10Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.