Review summary

Kate's Clothing is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

W
I cannot give more than 5 stars so 5…

I cannot give more than 5 stars so 5 stars it is! I wasn't sure which size due to my shape so contacted using the form. Within a very short space of time I had a very friendly, detailed and helpful response. I ordered the size suggested and...wow! The item is really well made - stunning actually - and fitted incredibly well. Absolutely adore it! I will defintiely be using Kate's Clothing again - often ;) Quick delivery with protective packaging too. Absolutely recommend!

EC
Absolutely incredible

What can I say, absolutely fantastic. I’ve been ordering for years and Kate has always been so kind and patient with any questions i’ve had. The one return I did (wrong size for me) was seamless and easy. I had bought a belt months ago and a stud came loose (I wear it every day and haven’t been gentle with it so it was not surprising) , Kate was quick to respond and sent me out a replacement not once but TWICE!! Honestly what stellar customer service. All of the items are such good quality and I’m definitely a loyal customer for life. Also subscribe to the email list, her sales and discount codes are top notch and NO spam!! 10/10 Kate should be glowing with pride over her buisness.

This company is brilliant and I would…

This company is brilliant and I would highly recommend them. I recently had a few times that had arrived faulty/damaged and Kate's clothing sorted this so quickly and I received replacement items the next day. Have placed a few orders from this company and the customer service is awesome.

A+ great online store.

I'm about due a new order from Kate's clothing soon I think, I have ordered several times before, everything came as expected, and on time or early, quality fabrics, nice fitting, nice feeling and gorgeous clothes, I've even had friends who aren't usually in toy goth thing tell me how great some things I have had from here look.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
L
5 out of 5 stars

Great selection of goth/alt clothing…

Great selection of goth/alt clothing lines and very reasonably priced. I had to send an item back as I didn’t like the fit on me and was refunded promptly. Over all a great experience and I shall defiantly be using again.

Date of experience: February 12, 2021

GP
5 out of 5 stars

Kate's clothing

Kate's clothing, are made with quality in mind ,from the fabric to the sewing ,would highly recommend them ,

Date of experience: February 11, 2021

SM
5 out of 5 stars

Best company I have bought from yet

Best company I have bought from yet. Returns are dealt with instantly. Customer service is 100% every time. Not worried to order with this company in the slightest.

Date of experience: February 9, 2021

HJ
5 out of 5 stars

I ordered something a few hours before…

I ordered something a few hours before an offer went live and they still let me have it, and fast shipping. Amazing company

Date of experience: January 15, 2021

NW
5 out of 5 stars

Favourite Gothic Website!

Ordered from them a couple of times, and never been disappointed. They always do such good deals and you can see they always put different items on sale. I wish I could give it more stars. This website is truely one of my favourite gothic websites!

Date of experience: January 14, 2021

R
5 out of 5 stars

They're awesome

They're awesome! Had a really bad experience with another online seller but Kate's Clothing saved the day and my delivery came fast and perfect. Thanks guys!!

Date of experience: January 8, 2021

J
5 out of 5 stars

Kate’s clothing is Awesome

I have shopped with Kate’s clothing for some time and they are amazing. A good website with lovely variety of clothes. I’m very happy with their customer service & returns policy and will continue to shop there.

Date of experience: December 17, 2020

lb
5 out of 5 stars

amazingly fast delivery and super…

amazingly fast delivery and super service! so happy with everything i got :)

Date of experience: December 10, 2020

AS
5 out of 5 stars

Fast delivery and gorgeous items

Fast delivery and gorgeous items, one of them sadly arrived broken but was replaced straight away and it should be arriving soon. Amazing customer service was really happy and also got given 15% off my next order💓

Date of experience: November 26, 2020

J

Joy

US

5 out of 5 stars

This is how customer service should be

This is how customer service should be! Fast to despatch (and refund) good quality and good designs. Well impressed.

Date of experience: November 12, 2020

Previous1•••345•••10Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.