Kars4Kids Car Donation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
From start to finish, Kars for Kids made this seamless. The tow company was also amazing.
Easy to donate.Just be sure you have a clear title and no liens.my vehicle was picked up from my driveway . I ended up w...Read more
Very easy online application process, towing company was quick to respond and set up pick up. Towing company arrived on time. Email updates and instructions were easy to understand and complete. Great experience start to finish.
It was easy to do. The driver was friendly. The hardest part was the waiting window which was noon til 5pm.
Very nice friendly people always listening and helping
The whole donation process was super easy!!!! So happy we can help the cause!
Easy and painless. They picked up the car at the dealer and once they had the title, they sent me a vacation voucher.
The ease of making the arrangement for my vehicle donation made my experience excellent. The online form was simple and easy to complete. The promptness of the vehicle pick up was great as well. Within one day, the time that the tow company would be picking up my vehicle was established.
It was a great experience and the process was seamless. I would recommend for anyone looking to make an impact for a very worthy cause.
I donated months ago and still have received nothing. They have been radio silence, and I just reached out about my voucher to which they responded that they need additional forms, NOTARIZED, and the registration (which I already gave them) before they can even begin processing. It is literally costing me money and a crazy amount of time to donate this car. This has been such a mess and disaster, and at no point have they actually been helpful. Donate your car to someone else, this place is not worth it.
Pickup scheduled and executed as requested, Driver Professional and courteous, even stopped on a corner and let me chase him down to retrieve gate opener remote!!
From donation of the vehicle to the receipt of sale, the process couldn't have been smoother.
The representative on the initial phone call made the process very easy. It was very organized— from getting the information he needed, setting up the pickup of the car and answering any concerns. The follow-up emails detailed the steps I needed to take regarding license plates, insurance etc.; the information for the day of the pickup. After the pickup there were emails keeping me informed on the status of the sale. The whole process was made painless!
I donated my car to Kars4Kids. The whole process was easy. They towed my car to auction for free. Their email correspondence was excellent and after the car sold they sent me the receipt and vacation voucher right away AAAAAAAA++++.....INFINITE. Thank you.
The service that they gave me was top-notch excellent . Vehicle was picked up within 48 hours.
I made a call to donate a non-working SUV on Feb 3. A rep called me on Feb 5 to arrange for towing. Due to weather, it was scheduled for today, Feb 7, between noon and 2 pm. As the vehicle is 30 minutes from my house, I made sure I was there prior to noon to take the license plates off the vehicle. After waiting for the tow truck, I called the tow company about 1:30 p.m. to confirm the truck was coming. They confirmed with the driver that he would arrive in about 30 minutes. Shortly after the driver called to confirm whether the donated car was working saying he was having problems with the tow truck and would be another 30 minutes. The driver called again 5-10 minutes later to say that he was not going to be able to come today. I contacted Kars4Kids directly to find out whether another tow truck was available to come today. The very nice woman I spoke with asked me to leave the keys in the car and they would tow the car without my being there. I put the keys in the car and locked it. By the time I got home, I had a text message from Kars4Kids that the cost of transit and processing the vehicle would "offset the benefit our charity would make" letting me know that they would not be able to accept my vehicle. After I waited 2 hours for them to tow it! And my car is now locked with the keys inside! I understand about not taking the car and the tow truck having problems. BUT they should have determined the lack of benefit to their charity long before they called me about picking up the car!
Clear communication on email & on the phone. You made this process so EASY!
The process went smoothly. The car was picked up and I didn’t have to do anything.
Very responsive, easy to understand, excellent communication
The driver called the day before and said he would be there at 6:30am. I didn’t expect him to be on time but As I walked outside at 6:27am I heard the tow truck driving thru the parking lot. Perfect timing!
Very helpful in all regards
Everything was super easy. It was a smooth and coordinated effort. Good Guys Towing was on time and Lepe was a pleasure to work with.
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