Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

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All reviews

761 total β€’ Write a review

Showing 741 - 750 of 757 reviews
K
1 out of 5 stars

Don't Bother

I called to get a quote for my up and coming trip to the USA which I thought would be straight forward. The phone operative couldn’t of sounded less infused if he tried. His system didn’t recognise the medical term of an operation I have had, so he advised I should ring my GP to request a different name for my op (I’m sure my GP would be grateful for a portion of their day to be used up because your drop down menu options, it’s isn’t like they are already overloaded treating patients). I will not be using this company now or ever in the future.

Date of experience: October 7, 2017

LT
5 out of 5 stars

Young ladies spoke clearly

Young ladies spoke clearly, were most helpful, understood my needs. They were very patient, as I am mature in age I do need clarification. Amy and Faye we're excellent and professional.

Date of experience: October 2, 2017

DC
5 out of 5 stars

Staff very helpful and got the cover I …

Staff very helpful and got the cover I needed and for a very good price. I would definitely recommend and will use in the future

Date of experience: September 29, 2017

NG
5 out of 5 stars

Holiday insurance

Have covered our holiday insurance with Just Travel for a few years. Easy to deal with and sensible. Their breakdown of options covers a wide range of needs. Thankfully we have not had to make a claim so can not comment on that side of their business.

Date of experience: August 30, 2017

MK
4 out of 5 stars

Excellent uncluttered experience marred …

Excellent uncluttered experience marred only by a poor telephone line [your end]

Date of experience: August 29, 2017

MB
5 out of 5 stars

Been with you for 3yrs and and your …

Been with you for 3yrs and and your customer Response and service was 1st class.

Date of experience: August 29, 2017

MG
5 out of 5 stars

Holiday travel 3

Very efficient , and fast , no problems at all .I have a couple of small health problems , which were dealt with ok . I have used travel safe on three occasions with no problems x

Date of experience: August 29, 2017

MM
4 out of 5 stars

All done via telephone

All done via telephone, quite helpful with advice. Fairly pricey but good cover for extended trips to Australia.

Date of experience: August 29, 2017

MA
5 out of 5 stars

Have dealt with this company for a …

Have dealt with this company for a number of trips and will continue to do so

Date of experience: August 21, 2017

MR
4 out of 5 stars

All in all, very pleased.

Have just purchased a single trip policy, having already used Just Travel earlier in the year. The price was competitive - in fact it was cheaper as the holiday duration was shorter. In response to my request I received a call from the person I'd dealt with before and had recognised my name. I was even more impressed when I later remembered that I hadn't requested a discount offer to be applied which I'd been sent previously, but a quick phone call remedied this and a new discounted policy issued. All in all, very pleased with the efficient and friendly service. The reason for only 4 stars is my dislike of insurance companies in general - far too expensive.

Date of experience: August 21, 2017

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