Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

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All reviews

761 total β€’ Write a review

Showing 51 - 60 of 757 reviews
F
4 out of 5 stars

Easy to do

Easy to do, very clear instructions and level of cover was easy to understand.

Date of experience: November 16, 2024

G
5 out of 5 stars

Good price for preexisting medical condition

Took it a policy for my trip to Berlin and have a pre existing medical condition. I got cover at a reasonable price. I have used just travel many times but have never had to claim on my policy so can't comment on how good they are at that but know they get good scores in the Which magazine

Date of experience: November 12, 2024

JR
5 out of 5 stars

Existing conditions made easy - thank you

Our circumstances are relatively challenging, and we have quite a few existing medical conditions, which resulted in having to make a phone call to complete our application. The lady who took the phone call was very helpful, and we didn't need to know all of the medical terminology just what the condition meant in practice, which was very helpful. I was provided with three quotes: bronze, silver and gold, and we were sent the information over email, allowing us to consider our options - we decided on the silver :-)

Date of experience: October 28, 2024

ff

f f

US

1 out of 5 stars

The worst insurance company ever

The worst insurance company ever. Straight forward insurance claim logged in May for cancelled flight. Will only communicate via email. Weeks go by with no response. Constantly asking for the same documentation I’ve already provided. No accountability for the terrible service provided. Needs reviewing by the FCA as in serious breach of regulations.

Date of experience: October 28, 2024

K
5 out of 5 stars

Comprehensive cover at a great price

Easy to deal with, level of cover was clearly explained, medical questionnaire was concise and comforting to know every detail is recorded all at a competitive price for annual cove. Would highly recommend this company.

Date of experience: October 28, 2024

JA
1 out of 5 stars

I just got a quote for a 22day Caribbean Cruise

I just got a quote for a 22day Caribbean Cruise next March declared mine and my wife's medical conditions the cheapest quote for a single trip was Β£11691.04 Wow where did they get that figure from.

Date of experience: October 20, 2024

RM
5 out of 5 stars

Was shocked when I went through the…

Was shocked when I went through the usual comparison sites with prices of Β£150 for two week cover. I have a minor health condition which is under control and because I take an, essentially, preventative statin I was being outrageously penalised. Just Travel gave a reasonable quote which cost around what I would have expected without any health conditions. The website is easy to use and documents readily retrieved once signing up for an account. So, so far, so good!

Date of experience: October 17, 2024

C
5 out of 5 stars

Very nice people to talk to and very helpful

Very nice people to talk to and understanding

Date of experience: October 7, 2024

SH
4 out of 5 stars

Excellent Travel Insurance

Easy to navigate web site. Excellent policies available have been using for years.

Date of experience: October 7, 2024

KR
5 out of 5 stars

Very quick and easy no messing

Very quick and easy no messing

Date of experience: October 7, 2024

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