Well pleased with the service Iβ¦
Well pleased with the service I received and the the price I paid for my travel insurance.
4.4
Great
761 reviews
5-star
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Review summary
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Reliable Travel insurance
I find it easier to read and answer questions online as it is made clear
Use Just Travel - they are GOOD.
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
Easy to use and very well priced.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.justtravelcover.com
All reviews
761 total β’ Write a review
Showing 231 - 240 of 757 reviews
DW
Excellent service
Very helpful, many options, well explained, and a good price.
Date of experience: August 1, 2022
PL
Staycation travel insurance.When theyβ¦
Staycation travel insurance.When they said they would call me back the next day I thought they may just forget about it, However true to their word they did call me and were extremely efficient at fulfilling my travel insurance at a reasonable price. Thank you.
Date of experience: August 1, 2022
BL
Clear and helpful advice all aspectsβ¦
Clear and helpful advice all aspects covered
Date of experience: August 1, 2022
SC
What good is insurance if it doesn't pay out ?
A mixed bag here. Due to various medical conditions, I have used Just Travel Cover for over 10 years and been happy. However, I've never needed to claim before & this year I did. The 3rd party claim company (CSA Ltd) are appalling - 4 months on, I still don't have my money back for an easy case. I'm told around 4 weeks is the usual payout wait so this is really frustrating. What good is insurance if it doesn't pay out? Looking at their Trust Pilot reviews - both csal.co.uk & the parent company - gallagherbassett.co.uk. are universally rated as useless (or worse). If Just Travel Cover has any integrity and cares about its customers, it should review & replace any failing suppliers like this.
Date of experience: August 1, 2022
B
An older traveller with health issues
As an older traveller with the usual increasing accumulation of health issues I was not looking forward to completing a complex questionnaire to obtain travel insurance. Just Travel's website made the task comparatively straight forward and simple and the quotation I received was reasonable.
Date of experience: July 19, 2022
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